Your guys’s auto service really has gone the extra mile for us and we thank you very much. You’ve just earned customers for life.
10/3/2025
Mark B. VERIFIED CUSTOMER
Very smooth
10/3/2025
Hangim M. VERIFIED CUSTOMER
She was so nice and friendly
10/3/2025
Lakech G. VERIFIED CUSTOMER
After I dropped my car off at the dealership, I received a text at 2:18. When I arrived at 3:20, I was greeted and was seated for over an hour. At 4:40, I went up to a worker and had to remind her that I was still here. Although she was with multiple other employees, she had forgotten about me well after she had finished conversing with her colleagues. If I had not reminded her, I would have sat there overnight. I even told her about my bad experience the first time I had serviced the car, and I was disappointed with this experience again.
10/3/2025
Kristine G. VERIFIED CUSTOMER
A very positive experience.
10/3/2025
Larry N. VERIFIED CUSTOMER
Courteous, efficient, quick, easy to understand the inspection of my vehicle, and what and where we need to keep our awareness of future service needs.
10/3/2025
Ken R. VERIFIED CUSTOMER
I still have the noise when I turn slowly.
I have taken more videos.
Please have Ali call me back at ****-****-xxxx
10/3/2025
Michaele C. VERIFIED CUSTOMER
Great customer service - very satisfied!
10/3/2025
Cynthia J. VERIFIED CUSTOMER
Had new tires put on and serviced...as always great job and so appreciate the loaner vehicle.Thank you.
10/3/2025
Mary B. VERIFIED CUSTOMER
Always get great service at Lexus. Thanks Nick!
10/3/2025
Glenn D. VERIFIED CUSTOMER
All good. Especially pleased with the enthusiasm of every JM
employee I came in contact with.
10/2/2025
Seth K. VERIFIED CUSTOMER
Leo and the JM team were amazing as always
10/2/2025
Andrew P. VERIFIED CUSTOMER
Justin was consistent, thorough, communicative; he got the next oil change done since I was close to 20000 miles; handled the wheel damage claim assiduously
10/2/2025
Nadia H. VERIFIED CUSTOMER
Daniel was very kind and efficient
10/2/2025
David S. VERIFIED CUSTOMER
Joe was awesome!
10/2/2025
Patricia M. VERIFIED CUSTOMER
Great
10/2/2025
Steve U. VERIFIED CUSTOMER
Paul 10/10. I was not completely satisfied. I will call in.
10/2/2025
Lilia K. VERIFIED CUSTOMER
Tyler was Amazing ur staff is always friendly and accommodating you have and AMAZING STAFF!!
10/2/2025
James W. VERIFIED CUSTOMER
Mr. Todd, performed very well at his current position as an advisor. He was very knowledgeable about the entire process. He was also very professional and courteous. A true leader! Thank you Mr. Todd for an excellent experience with JM- Lexus.