I have so much to say. Your company's vision is not the same. You dont attempt to keep your loyal employees. So many examples I would like to address, please feel free to call me at ****-****-xxxx. I have been a customer since 9/11.
Ms. Zubia
10/20/2025
Hortencia B. VERIFIED CUSTOMER
Thank you for great service.
10/20/2025
Kimberlyn C. VERIFIED CUSTOMER
Thank you for the help.
10/20/2025
Sharareh K. VERIFIED CUSTOMER
Excellent
10/20/2025
Edwin A. VERIFIED CUSTOMER
Excellent service
10/20/2025
Virginia A. VERIFIED CUSTOMER
Excellent service by Mr. Gonzalez.
10/20/2025
Vivienne Elaine. VERIFIED CUSTOMER
II am always totally satisfied when I take my car to JMLexus.The workers are always very professional.
10/20/2025
Robert S. VERIFIED CUSTOMER
Justin always treats us well and we always ask for him when we need service on our Lexus NX-200t.
10/19/2025
Charlotte B. VERIFIED CUSTOMER
I was also please with the assistance given today from the young guy outside with my blue tooth set up , what patience and knowledge he had . Nothing surprises me woh you folks. I hate I did not remember his name, he had a tatoo on his right arm with data 1962-2017 I think.. truly a pleasant and professional young guy
. I love it because many folks have left and sometimes the customer service is loss. Keep them coming like this please ????
10/19/2025
Andrea C. VERIFIED CUSTOMER
Maico was helpful and courteous
10/19/2025
Lorraine Z. VERIFIED CUSTOMER
Joe provides a high level of great customer service. He is always very responsive and answers all my questions. Great service always!
10/19/2025
Mike M. VERIFIED CUSTOMER
Daniel’s great
10/19/2025
Not Provided. VERIFIED CUSTOMER
Thank You you guys are great
10/19/2025
Tammi S. VERIFIED CUSTOMER
Professional and respectful communications!
10/19/2025
Ainsley H. VERIFIED CUSTOMER
Cool
10/19/2025
Nagalingam R. VERIFIED CUSTOMER
Jake was accommodating
10/19/2025
Arlene V. VERIFIED CUSTOMER
Well done Bill!
10/19/2025
Anurag G. VERIFIED CUSTOMER
I am generally very happy by JM Lexus service and was dissatisfied with Lexus of North Miami service. I came all the way from my Miami home to JM for this reason. I had specifically said my plastic cover under the engine and on top of tires keep on coming loose and please fix, something Lexus of North Miami had not done to satisfaction. Looks like the cover under the engine was fixed but the plastic on top of tires was not addressed. It may have been an oversight and I also missed checking it while taking the car back from service. Hopefully this will not be a problem during driving and I can be diligent to have it fixed in next service visit. I do appreciate JM’s commitment to service excellence and assume this must be a one or thing that got overlooked, thanks for all you do
10/19/2025
Hassan J. VERIFIED CUSTOMER
Professional team and responsible for the customer. Alejo was handling everything properly. He did a great job!
Regards,