Alfred Nungaray is amazing I will always return to Lexus because of how well he treats me like a customer I feel like family thank you so much again for everything ♥️ crown lexus of Ontario is the best. Will continue to always do business with your team. _ms Tyesha M
10/21/2025
Eugene I. VERIFIED CUSTOMER
Service was great
10/21/2025
Hipolito D. VERIFIED CUSTOMER
Crown Lexus did an excellent service and Helen Kessel an asset to your company
10/21/2025
Lisa M. VERIFIED CUSTOMER
As always getting my car serviced at Crown Lexus is a great experience, enhanced by the friendly and efficient customer service provided by Helen Kassel.
10/21/2025
Cheryl C. VERIFIED CUSTOMER
The fact that you are charging 3% on a credit card charge is incomprehensible. Prior to scheduling I believe that your customer should be informed. I did not come with a debit card to pay for my service. However, Helen is a wonderful customer service employee. Thank you, Cheryl C
10/21/2025
Samantha R. VERIFIED CUSTOMER
Great service but it took more than two and a half hours for 15,000 mile service
10/21/2025
Christian A. VERIFIED CUSTOMER
Yes she was very polite and very helpful
10/21/2025
Colin H. VERIFIED CUSTOMER
Alex Uribe and team took great care of me.
10/21/2025
Younghee H. VERIFIED CUSTOMER
Thanks
10/21/2025
Beckey T. VERIFIED CUSTOMER
Car wash was a nice extra.
Right on time start to finish.
10/21/2025
Michael V. VERIFIED CUSTOMER
Ivan was professional as always and I was very please with his customer service and the service for my vehicle.
10/21/2025
Joanne W. VERIFIED CUSTOMER
Fabulous!!!!
10/21/2025
Adrian H. VERIFIED CUSTOMER
job well done
10/21/2025
Karine A. VERIFIED CUSTOMER
Andre was great not the other two John & Samaneh. I left Yelp and google reveiws. I emailed Ramin and the manager of Samaneh nobody had replied to me!!! HORRIBLE experience
10/21/2025
Patti C. VERIFIED CUSTOMER
I truly appreciate Faustino Ruiz for his exemplary service and his honesty. On a scale of 1-10, he gets a 10+++! I would not take my to anyone else.
10/21/2025
Takashi M. VERIFIED CUSTOMER
The lack of communication from Kay was not helpful.
Took the car as scheduled at 9:30. Received a report as called to get some information on the report at Noon. Left a message with an associate and was told she would call back immediately. Did not receive a call back, so I called to again at 3pm to finally talk with her. I was told I would get a call from her as soon as the work is completed. Again did not get any call so I called again at 5pm, which knowing she is receiving a call from me instead of answering she calls me while I’m on hold. She gives me an excuse that the system showed that my car was still being on when it wasn’t which is very hard to believe. She expects me to pick up by 6pm before they close, she expects me to be available when she was never available. Irresponsible and lack of respect of peoples time. Don’t ever want to work with her.
10/21/2025
Christopher Q. VERIFIED CUSTOMER
Service was top notch. The one thing that Jared the experience was that they disconnected my dash cam but did not reconnected it before I picked it up. This is terribly unsafe and unnecessary.
10/21/2025
Frances G. VERIFIED CUSTOMER
Every time I go there and I have him as my advisor he just makes everything perfect great customer service and very helpful and always answer answers all my questions. Christian Santos great customer service.
10/21/2025
Amy H. VERIFIED CUSTOMER
He was wonderful, as always. So was the gentleman that helped retrieve my car. He went above and beyond when he saw my leg was injured. Wish I had noticed his name. Short , nice head of curly hair, petite frame