I don’t trust JM financially. You overcharge and repairs and maintenance are 30-40% cheaper elsewhere. I came today bc Lexus has created a custom windshield wiper I cannot get anywhere else.
11/1/2025
Philosia M. VERIFIED CUSTOMER
After spending that much money I guess I should have a car wash at least
11/1/2025
Peter E. VERIFIED CUSTOMER
He gave a 5 star service!
11/1/2025
Bob P. VERIFIED CUSTOMER
It was my first time there.I was very happy with from the time I walked into the place until the time I left . Thank you so much
11/1/2025
Sandra G. VERIFIED CUSTOMER
Sometimes taking your car to the dealership is like going to the dentist something you don’t look forward to but something you know you gotta do.
Tony makes this experience so much easier and less stressful. It’s like having a friend making sure that you are being taking care of.
When I schedule maintenance I try to work around Tony’s schedule to be sure he will be service advisor.
Be sure Lexus that you realize what a valuable employee you have in Tony
11/1/2025
Roman U. VERIFIED CUSTOMER
Happy with service
11/1/2025
Mayuri M. VERIFIED CUSTOMER
Glad to have Tony back!
11/1/2025
Gabriel G. VERIFIED CUSTOMER
Professional. Caring
11/1/2025
Shirley W. VERIFIED CUSTOMER
Services were done as requested and in a timely manner. My car was returned after a very nice car wash. Thank you.
11/1/2025
Wesley C. VERIFIED CUSTOMER
I asked for my suspension to be checked because of a noise on the front drivers side. My concern was not addressed.
11/1/2025
Trix A. VERIFIED CUSTOMER
Also, while I was reviewing the newly printed bill with tje cost dropping by $800, colon started processing the next customer while I was still inside his office reviewing the new bill. I felt like I was being rushed to leave and not to review the bill in detail.
Back brake replacement, resurfacing the rotor was never mentioned by Colon.
11/1/2025
Angela T. VERIFIED CUSTOMER
I will email my comments if you send me an email address
11/1/2025
Naomi M. VERIFIED CUSTOMER
Thank u
11/1/2025
Natalie L. VERIFIED CUSTOMER
John Nahar is the most exceptional advisor.
He is caring and does everything to help his clients.With John as your advisor you are in great hands.
Natalie Takiff
11/1/2025
Sylvia G. VERIFIED CUSTOMER
Service was great. Thanks
11/1/2025
Charlotte L. VERIFIED CUSTOMER
Too long to explain here.
11/1/2025
Holley M. VERIFIED CUSTOMER
To make my experience perfect :) it would be amazing if you had an airport service like i had with mercedes. I was able to drive my car to the valet at the airport and text mercedes my ticket number. They would pick up my car and work on it while i was out of town. Then valet park it at the airport the day i was arriving and text me the picture of the ticket.