Javier was quick and professional. I appreciated the service video and offers for optional services.
11/2/2025
Jaime V. VERIFIED CUSTOMER
Hi I’m the wife of Jaime V
11/2/2025
Marek T. VERIFIED CUSTOMER
Drop off and pick up took way too long. Almost 20 minutes each.
11/2/2025
Trisha R. VERIFIED CUSTOMER
Bill was excellent!
11/2/2025
Kathleen R. VERIFIED CUSTOMER
Bill Horvat welcomed me to your dealership as I was a Lexus of New Orleans customer. He made my experience very pleasant. Also the interior was what I expected… premium everything. I’m very pleased.
11/2/2025
Hayden S. VERIFIED CUSTOMER
2.5 hrs for an oil change and exterior only wash? Had an appointment at 2 and left around 4:40. Bit much.
11/2/2025
Ronnie M. VERIFIED CUSTOMER
Jesse C. Was amazing, he made the service visit very pleasant
11/2/2025
Owin L. VERIFIED CUSTOMER
Ivan is very professional I appreciate what he and the rest of Lexus team does.
11/2/2025
Judy V. VERIFIED CUSTOMER
Very difficult to schedule a service appointment. Very poor communication. Strong on excuses short on performance. We have purchased two Lexus vehicles from this dealership and will never purchase another.
11/2/2025
Blake H. VERIFIED CUSTOMER
Great job as always
11/2/2025
Tommy S. VERIFIED CUSTOMER
Chauncey was a pleasure to meet with.
11/2/2025
Meshelle A. VERIFIED CUSTOMER
Geraldo was a great service advisor. Pleasant and professional!
11/2/2025
Sona S. VERIFIED CUSTOMER
Wonderful service
11/2/2025
Rachel L. VERIFIED CUSTOMER
Yes, I am satisfied your service. All the employees i interacted with were excellent.
11/2/2025
John P. VERIFIED CUSTOMER
The reason left me wondering if the right service was done. My next service sticker has me due in 25,000. Not sure what was done to my vehicle.
11/2/2025
Rosalia B. VERIFIED CUSTOMER
Thank you, great service.
11/2/2025
Lucia T. VERIFIED CUSTOMER
Daniel did a great job on my car. Run smoothly his profession after service. Daniel is very knowledgeable in his Profession. He explained throughly my concern in Daniel is an asset to Lexus . THANK YOU DANIEL, AND BEST WISHES, SIN CERELY LUCJA TUREL
11/2/2025
Richard M. VERIFIED CUSTOMER
Wonderful people
11/2/2025
Jeanne F. VERIFIED CUSTOMER
great friendly service! Thank you.
11/2/2025
Gary T. VERIFIED CUSTOMER
Always a very good interaction in the service area.