Christian continues to be great which is why I always service my Lexus at Crown. I absolutely trust his recommendations.
11/15/2025
Douglas L. VERIFIED CUSTOMER
I HAVE BEEN USING CARLOS NUNEZ FOR 25 YEARS AND HE IS ALWAYS COMMUNICATING WITH ME TO LET ME KNOW THAT MY SERVICE IS COMPLETE.THE BEST SERVICE REPRESENTATIVE WHO TREATS ME LIKE FAMILY!
11/15/2025
Kimberly P. VERIFIED CUSTOMER
Excellent customer service! Explained thoroughly and kept me informed.
11/15/2025
Valerie G. VERIFIED CUSTOMER
I asked for a few extra services that were not done. Just wanted to make sure if I needed to reschedule.
11/15/2025
Barbara P. VERIFIED CUSTOMER
I usually don’t deal with dealerships but everyone there is so nice. They keep you informed every step of the way. It did not take near as long as they said it would. Very pleased.
11/15/2025
Colette H. VERIFIED CUSTOMER
Great customer service, thank you.
11/15/2025
Joann S. VERIFIED CUSTOMER
Complete transparency from Billy about everything with my vehicle. I really appreciate that!
11/15/2025
Erich C. VERIFIED CUSTOMER
ADI WAS A TRUE BLUE EXCELLENT SERVICE MANAGER. PEPERSONABLE AND KNOWLEDGEABLE. I WAS A QUALITY ANALYST FOR BOA AND BANK OF AMERICA.
SINCERELY Erich C
11/15/2025
Ignacia M. VERIFIED CUSTOMER
Very satisfy ! Adrian was very kind. Thank you for your service. Very pleased.
11/15/2025
Susan L. VERIFIED CUSTOMER
Very efficient and thorough, would like to have a better loaner car if possible .
11/15/2025
Amy H. VERIFIED CUSTOMER
Thank you for the excellent service. Amy
11/15/2025
Christina C. VERIFIED CUSTOMER
Henry in service is always great to work with
11/15/2025
John H. VERIFIED CUSTOMER
Joseph Hernandez was kind courteous and knowledgeable as to what the recall was on my vehicle. I had to get a loaner and the process was very simple, I will always take my car to your dealer. Since the first time that we leased our Lexus we have been totally satisfied with the service we get
11/15/2025
Zachary K. VERIFIED CUSTOMER
Roberto and the rest of the Lexus staff did an outstanding job of handling my needs for getting service on my Lexus. Roberto provided detailed help and gave tips for further visits. I appreciate that I found a trustworthy place to take my Lexus and pray that the GM finds kindness in his heart to sell me one of the LC500 canvas on the walls. Especially when I return to purchase an LC500 when one comes into the dealership. Thank you Lexus of Colorado Springs!
11/15/2025
Sharon H. VERIFIED CUSTOMER
Done in a timely manner. Since this was my forst service with my new car, there was no charge.
11/15/2025
Matthew F. VERIFIED CUSTOMER
Lexus Service has always been tops for us.
11/15/2025
Lucia D. VERIFIED CUSTOMER
Kristina was great to work with. A good PR person..
11/15/2025
Grace S. VERIFIED CUSTOMER
Jennifer was so friendly and accommodating. She really did an amazing job . I’ll be coming to this Lexus office instead of going to Temecula. Thank you Jennifer
11/15/2025
Totty M. VERIFIED CUSTOMER
Thanks ,will be looking forward to that
11/15/2025
Ernest S. VERIFIED CUSTOMER
Great experience. Everything went like clockwork. Greeted by a team member then met by Mr Wong. Highly professional, efficient but also extremely warm and welcoming. I got the feeling that everyone was part of a highly trained team. Very impressed and better than in the past! Congratulations!