Tino always helps me and makes sure I’m always safe in my car. I appreciate him dearly
11/16/2025
David De. VERIFIED CUSTOMER
No need to contact me . Nothing to do with my service in fact my service advisor did a great job Eric Ucula ! More to do with your salesman not a single good morning or greet from any of them . They are the first faces as you come in the dealership. They are supposed to make people feel welcome and I didn’t get that from any of them . In the afternoon when I returned to pick up my vehicle. There was an older gentleman of the bunch he is the oldest of all the salesman seating in the from of the massage chairs entrance. I wish I would catch his name totally friendly stood up and greeted us told us about your need coffee maker making small talk and making you feel welcome .the rest of the salesman should learn more from him. By the way one the massage chairs doesn’t work. That’s all the feed back I have . Next time I purchase a Lexus I will be looking for friendly attitudes . Thank you David Quijano
11/16/2025
Francis Y. VERIFIED CUSTOMER
Jesse is very helpful, professional, and very knowledgeable.
11/16/2025
Michelle G. VERIFIED CUSTOMER
Ashley and the rest of the team were wonderful. They were able to take care of my sudden car emergency despite it being very busy!
11/16/2025
Cheri S. VERIFIED CUSTOMER
Always happy to bring my car there!
11/16/2025
Angel G. VERIFIED CUSTOMER
Top Notch Service once again! Gerardo is great.
11/16/2025
Irwin B. VERIFIED CUSTOMER
Always professional, efficient and friendly.
11/16/2025
Bianca S. VERIFIED CUSTOMER
Christian Santos was very helpful! I was appreciative of his guidance and help!
11/16/2025
Rocky G. VERIFIED CUSTOMER
Yes Christian Santos always gives 10 out of 10 service every time we take our Lexus in regardless if it's a big job or a small job. This is why we keep coming back to Lexus and always in trust our vehicle to Christian. Thank you.
11/16/2025
Erik H. VERIFIED CUSTOMER
Great service, thanks Sean! Hope to see you next time.
11/16/2025
Alexis V. VERIFIED CUSTOMER
Great customer service. Quick responses and speedy service while still being personal
11/16/2025
Thomas J. VERIFIED CUSTOMER
Jen took perfect care of me. I was informed of all issues in a timely manner, even though I was out of town.
I am completely satisfied and really appreciate her help.
11/16/2025
Cleiber M. VERIFIED CUSTOMER
Good customer service
11/16/2025
Karen M. VERIFIED CUSTOMER
When I called to make the appointment, the representative looked at what my recall was about. He told me that it was a software update, and I could wait as it would not take very long. That I would not need to take a Uber home.When I drove up to the drive-in, the man looked it up and said it would just be a few minutes and to wait in the lobby. It would not take long. Then Christina comes and takes me to her office and tells me it will take at least 1 1/2 to two hours And they will provide an Uber. I told her what the other two men said and she said they were wrong, nothing ever gets done that quickly. I have a hard time believing it took two hours to do a software update, especially when both men looked at it and said it shouldn’t take long. I was not prepared for it to take that long and it messed up my plans today.
11/16/2025
Aubrey L. VERIFIED CUSTOMER
Would come back and look for Mike
11/16/2025
Pouya B. VERIFIED CUSTOMER
Great work by Sebastian every time thanks very happy with my experience
11/16/2025
Ferdinand O. VERIFIED CUSTOMER
Tino is a good and awesome service advisor
11/16/2025
Razhel B. VERIFIED CUSTOMER
THANK YOU ALFRED!!!
11/16/2025
Brett C. VERIFIED CUSTOMER
Great service!
11/16/2025
Cesar T. VERIFIED CUSTOMER
Your team is outstanding, I bought my vehicle there and have always taken it there for service and I have always been treated excellent. Thank you for having such a great team taking care of your customers