Chauncey was amazing! Best customer service I’ve ever received!
5/12/2026
Robert P. VERIFIED CUSTOMER
He was very courteous, very helpful and my time of need. He was right there for me. I think he was fabulous.
5/11/2026
Edward S. VERIFIED CUSTOMER
Very professional service. Courteous, knowledgeable. A pleasure to be part of the JM Lexus team.
5/11/2026
Amy B. VERIFIED CUSTOMER
He never looked me in the eye and seemed happiest to get me away from his desk. Maybe because it was a free service from buying my car. I don’t know. He was efficient but very cold.
5/11/2026
Demetria M. VERIFIED CUSTOMER
Justin and the technition
Was professional and informative.
5/11/2026
Huyen V. VERIFIED CUSTOMER
Good
5/11/2026
Thomas B. VERIFIED CUSTOMER
Adam looks great in a hat. And his fuzzy pink crocs
5/11/2026
Natalia Monique. VERIFIED CUSTOMER
Danny was very thorough and communicative throughout the entire process. Thank you
5/11/2026
Jing Q. VERIFIED CUSTOMER
Maria did a great job on helping me with my car, will come back for other services.
5/11/2026
Shaun J. VERIFIED CUSTOMER
Maico was amazing, excellent service.
5/11/2026
Michelle K. VERIFIED CUSTOMER
Leo was great, very professional, friendly and knowledgeable. Time waiting was reasonable Leo did say one hour and a half and it was done around that time. They even washed my car. Very pleased customer.
5/11/2026
Daphkare F. VERIFIED CUSTOMER
My service was pretty long in wait but MJ my service advisor was able to help with making my experience better. His counterpart Juan was able to assist as well when MJ was with another customer. Mj called me after the service to make sure all was good and I appreciate that.
5/11/2026
Dan R. VERIFIED CUSTOMER
Helen always goes out of her way to make sure that all the details are taken care of! She is always a delight to deal with and certainly an asset to your company!
5/11/2026
Shermineh G. VERIFIED CUSTOMER
She was very kind and patient and gave great customer service!
5/11/2026
Minerva M. VERIFIED CUSTOMER
He is very courteous and kind and he went above and beyond in making sure that I get the things that I want for my car. I wanted a tire pressure to be about 40 psi and he allowed me to come back the following day and changed that and even filled my tank with gas.
5/10/2026
Keith H. VERIFIED CUSTOMER
Wendy was great.
5/10/2026
Vanessa C. VERIFIED CUSTOMER
Very nice and professional. Explained everything to me that would be done on my vehicle that day and asked me if I had any questions for him. Service was done very fast. Appointment was easy to make. I’m very pleased with the customer service I received. Will definitely be back for another maintenance service.
5/10/2026
Donald T. VERIFIED CUSTOMER
Everytime I respond to this message stating I will receive a survey in the mail, i never do
5/10/2026
Aaron A. VERIFIED CUSTOMER
very professional and helpful. even worked on the price for me which i really appreciated. experiences like this are why i drive to this location specifically for service
5/10/2026
Danial J. VERIFIED CUSTOMER
A standard of professionalism that others should take notes from. With that being said....I have 100% trust in whatever I need done by LEXUS OF OMAHA