Thank You Alejo for your outstanding service as always. Thank you for always providing a consistent excellent customer service with integrity.
5/9/2026
Devin H. VERIFIED CUSTOMER
Good service well tooking care of .
5/9/2026
Paula Z. VERIFIED CUSTOMER
Helen is a 10 out of 19. Her customer service and support is always stellar. She’s definitely the best.
5/9/2026
Santa Barbara. VERIFIED CUSTOMER
Jerry was very helpful and the service was completed quickly. I will recommend your company to anyone who wants to buy Lexus or have one serviced
5/9/2026
Steven G. VERIFIED CUSTOMER
Your service was exceptional.
Steven G
5/9/2026
DOMONIQUE L. VERIFIED CUSTOMER
Chris had helped out so many time and I will continue to keep coming back. He’s nice, friendly, and patient. He’s also honest with me. I don’t feel like I’m
Being overcharged or forced into doing services I don’t need. Christian needs a raise!!!
5/9/2026
Tam T. VERIFIED CUSTOMER
First time in service, great
5/9/2026
Daila M. VERIFIED CUSTOMER
I had to do pay for Lyft services due to shuttle service not being available. Spent $50 in Lyft fees for commute to work and from work to dealership. Auto wasn’t dried or vacuumed. It was my first experience with Lexus dealership. Other dealerships I have purchased auto from provided Lyft services at dealerships expense, washing and vacuuming of vehicle at every service. When I would reply to number I received text from, I would not receive texts back for some of my questions.
5/9/2026
**** M. VERIFIED CUSTOMER
Vy and the team always take incredible care of me and my GX, it's so appreciated
5/9/2026
Dylan H. VERIFIED CUSTOMER
Vy was very kind and approachable. She was professional and showed how much she cares about the customers experience.
5/9/2026
Karla A. VERIFIED CUSTOMER
Ali is simply amazing, she helped me through the entire process and I can not thank her enough. She walked me through every question and made getting my car worked on simple and explained every step.
5/9/2026
Maureen P. VERIFIED CUSTOMER
He was courteous,professional and helpful. He is a perfect example of the great service you provide.
5/9/2026
Jeffrey M. VERIFIED CUSTOMER
Omar was great
He was professional and a pleasure to deal with
I look forward to having him as my new service advisor going forward
Thank you
5/9/2026
William H. VERIFIED CUSTOMER
Worst service representative I’ve ever dealt with.
5/9/2026
M C. VERIFIED CUSTOMER
All of the agency’s representatives were pleasant, efficient and courteous. The tech in the showroom was very helpful with some cer features. I was pleased with the service.
5/9/2026
Dean B. VERIFIED CUSTOMER
Alec was fantastic. Explained everything that was to take place. They Lexus service team went above and beyond. I never have to second guess their service and Lexus reputation. See on my next scheduled service.
5/9/2026
Dana P. VERIFIED CUSTOMER
Peter is wonderful to deal with.
5/8/2026
Barbara L. VERIFIED CUSTOMER
Leo has been my service advisor before. He is willing to answer anyquestions, explains issue that brought me in and always time,y. E is a definite asset to JM.
5/8/2026
Edward W. VERIFIED CUSTOMER
In and out with all the necessary work completed in a timely manner
T/Y
5/8/2026
Latasha J. VERIFIED CUSTOMER
I had an excellent experience servicing my vehicle at JM Lexus. MJ provided outstanding customer service from start to finish and made the entire process smooth, professional, and stress free. He was knowledgeable, attentive, and kept me informed throughout the service appointment.
I truly appreciated his professionalism, communication, and commitment to ensuring I was completely satisfied. It’s rare to receive this level of care and attention today. Thank you, MJ, and the JM Lexus team for a job well done. I highly recommend both MJ and JM Lexus for exceptional service experience.