Sam was great. He was prompt and extremely helpful through the service appointment.
12/11/2025
Alan T. VERIFIED CUSTOMER
The service work itself was satisfactory. But dropped off my vehicle for it 30000 mile service was told up front it would take longer , up to 3 hours. Dropped the vehicle off at 10:00 was then told it would be 2:00 due to the noon lunch hour. Came back to the dealership at 2:00. The service and wash was not completed until 4:00. 6 hours from drop off to completion is unacceptable when not mechanical repairs are needed.
12/11/2025
Gustavo D. VERIFIED CUSTOMER
Happy to see Tony back as part of your staff. He’s always been someone I can count on.
12/11/2025
John T. VERIFIED CUSTOMER
Thank you for treating me like a value customer
12/11/2025
Tang L. VERIFIED CUSTOMER
Great service and friendly.
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12/11/2025
Mary P. VERIFIED CUSTOMER
i was very satisfied his exploration was on point he is wonderful very plasant
12/11/2025
Bev-Barry P. VERIFIED CUSTOMER
Ernesto Jaimes is very courteous, attentive to provide great customer service and prompt at getting back and letting us know what is going on.
Very professional! He deserved 6 out of 5 ⭐️
12/11/2025
William R. VERIFIED CUSTOMER
Ali Alrubaie is VERY customer service oriented.
12/11/2025
Arnold R. VERIFIED CUSTOMER
Jesse was fantastic. The best! Great customer service.
12/11/2025
Michael L. VERIFIED CUSTOMER
Cory Is exceptional to work with. He is a professional, and the knowledge he brings is great. He has taken care of my RX 330 for along time. He always assists me with honesty and integrity!
Dr.Levine
12/11/2025
Mark E. VERIFIED CUSTOMER
Jennifer was great, Robert and Glenn were great. I wanted both recalls done, but was told I could not get the software update for rear camera done. This is disappointing. Otherwise we are satisfied
12/11/2025
Marc M. VERIFIED CUSTOMER
Bill is a great service advisor. Any issues I had, I brought it up to Bill.
12/11/2025
Osman O. VERIFIED CUSTOMER
I’m very happy doing my service with Elda Lopez she explained everything clear what my vehicle needs for sure when in my next service I will try to get her as my advisor again thank you.
12/11/2025
Jonathan K. VERIFIED CUSTOMER
Adam communicated well throughout the service process.
12/11/2025
Derek B. VERIFIED CUSTOMER
Sean was great. He helped to expedite my service.
Thank you
12/11/2025
Wendy O. VERIFIED CUSTOMER
Alfred was wonderful! He made me feel welcomed and greeted me right away. He was very professional and accommodating. I really felt cared for by him and look forward to coming back for additional maintenance in the future. Honestly I can’t say enough nice things about him. When my husband asked about my experience I told him, “we finally found our maintenance guy!”
12/11/2025
Cheryl A. VERIFIED CUSTOMER
The service on the car was amazing! Exactly what we asked.
12/11/2025
Darold F. VERIFIED CUSTOMER
Ok thank you
12/11/2025
Reginas S. VERIFIED CUSTOMER
The service I received from sales to service was amazing!! Thank you JM Lexus.
12/11/2025
Leonard W. VERIFIED CUSTOMER
Wendy was great she is courteous and take time to listen to my concerns.