Ernesto Jaimes is very courteous, attentive to provide great customer service and prompt at getting back and letting us know what is going on.
Very professional! He deserved 6 out of 5 ⭐️
12/11/2025
William R. VERIFIED CUSTOMER
Ali Alrubaie is VERY customer service oriented.
12/11/2025
Arnold R. VERIFIED CUSTOMER
Jesse was fantastic. The best! Great customer service.
12/11/2025
Michael L. VERIFIED CUSTOMER
Cory Is exceptional to work with. He is a professional, and the knowledge he brings is great. He has taken care of my RX 330 for along time. He always assists me with honesty and integrity!
Dr.Levine
12/11/2025
Mark E. VERIFIED CUSTOMER
Jennifer was great, Robert and Glenn were great. I wanted both recalls done, but was told I could not get the software update for rear camera done. This is disappointing. Otherwise we are satisfied
12/11/2025
Marc M. VERIFIED CUSTOMER
Bill is a great service advisor. Any issues I had, I brought it up to Bill.
12/11/2025
Osman O. VERIFIED CUSTOMER
I’m very happy doing my service with Elda Lopez she explained everything clear what my vehicle needs for sure when in my next service I will try to get her as my advisor again thank you.
12/11/2025
Jonathan K. VERIFIED CUSTOMER
Adam communicated well throughout the service process.
12/11/2025
Derek B. VERIFIED CUSTOMER
Sean was great. He helped to expedite my service.
Thank you
12/11/2025
Wendy O. VERIFIED CUSTOMER
Alfred was wonderful! He made me feel welcomed and greeted me right away. He was very professional and accommodating. I really felt cared for by him and look forward to coming back for additional maintenance in the future. Honestly I can’t say enough nice things about him. When my husband asked about my experience I told him, “we finally found our maintenance guy!”
12/11/2025
Cheryl A. VERIFIED CUSTOMER
The service on the car was amazing! Exactly what we asked.
12/11/2025
Darold F. VERIFIED CUSTOMER
Ok thank you
12/11/2025
Reginas S. VERIFIED CUSTOMER
The service I received from sales to service was amazing!! Thank you JM Lexus.
12/11/2025
Leonard W. VERIFIED CUSTOMER
Wendy was great she is courteous and take time to listen to my concerns.
12/11/2025
Harry D. VERIFIED CUSTOMER
Service was on point
Great customer service
JM Lexus Margate
I will recommended family and friends
Advisor
Daniel is knowledgeable
12/11/2025
Bryan N. VERIFIED CUSTOMER
Ryan is the best, he is the reason we have bought 3 RX’s from you.
12/11/2025
Dan F. VERIFIED CUSTOMER
Fantastic service, even with the mistake of the wrong part the first time. However, I wish you would be consistent whether my son can bring the cat by for a wash at the dealership. First we were told he could, then told this car/purchase did not qualify, and the yesterday he was again told to bring the car by anytime for a wash. So which is it?
12/11/2025
Rafael M. VERIFIED CUSTOMER
Ivan is always very efficient and provides the best service!
12/11/2025
Nathan G. VERIFIED CUSTOMER
Gerardo really explained and took care of me. I appreciate the professionalism and kindness