Joe was outstanding. He made our wait as easy as possible. He was patient and helpful answering all our questions. We'll always request him.
12/14/2025
Oralia G. VERIFIED CUSTOMER
Mark was super curtious and provided great service
12/14/2025
Dennis B. VERIFIED CUSTOMER
Ashley took very good care of us!
12/14/2025
Charey B. VERIFIED CUSTOMER
Helen is exceptional and very nice. Helen provides great service. I'm very pleased with my service at Crown Lexus, all of my experiences at your establishment has been professional and personable. I will always obtain service at Crown.
12/14/2025
Khalid M. VERIFIED CUSTOMER
Excellent service
12/14/2025
Sugata S. VERIFIED CUSTOMER
Great experience. Knowledgeable and friendly staff . Explained to me about works done on my car. I appreciate his help. Thank you ????
12/14/2025
Lisa N. VERIFIED CUSTOMER
Tony was friendly, helpful, and gave great customer service.
12/14/2025
Monica L. VERIFIED CUSTOMER
Ernesto was on time, very friendly, and explained in detail what was performed. Lexus is lucky to have him and needs more of Ernestos hired or at least trained by him.
12/14/2025
Laurie J. VERIFIED CUSTOMER
I received such good service from Robert the last time my vehicle was serviced that I chose to worry with him again this time!
12/14/2025
Sharon C. VERIFIED CUSTOMER
As a former JM Family employee and Lexus customer since 2003 I can say without hesitation that Daniel Whittingham is phenomenal! I always trust his judgment and ideas. He takes fantastic care of my car and is a trusted partner in my vehicular maintenance. I appreciate him and I’m very grateful to be able to call upon him.
A Very Happy Lexus Owner!
Sharon C
12/14/2025
Anasheh M. VERIFIED CUSTOMER
Great and fast service. Joe was very helpful!
12/14/2025
Michelle E. VERIFIED CUSTOMER
I was completely satisfied with Joel. He was very attentive and supportive with answering all questions and addressing my concerns.
12/14/2025
Abe M. VERIFIED CUSTOMER
It was a pleasure speaking with Tony, he was very knowledgeable and helpful. The issues with my vehicle were resolved went above and beyond. Definitely will be going back for future services.
12/14/2025
Patrick E. VERIFIED CUSTOMER
Bill is very professional
12/14/2025
Glenda F. VERIFIED CUSTOMER
Jesse provides excellent customer service.
12/14/2025
Jacqueline P. VERIFIED CUSTOMER
Chris Santos have been helping me with my car services for about four years now and it’s been great. He has great customer service skills and very friendly at all times very professional and get things done as he says he will.
12/14/2025
Marissa R. VERIFIED CUSTOMER
Ernesto provided excellent customer service. When I came in, I expressed a concern I had regarding a musty smell when I turned on my a/c but with all the details and getting my loaner vehicle I completely forgot about it. It was not until I returned to pick up my vehicle where I was pleasantly surprised and grateful that Ernesto reminded me off it and helped me out. This demonstrates attention to detail and great attention to his clients. Thank you!!
12/14/2025
Wayne S. VERIFIED CUSTOMER
Robert and Alfred were absolutely professional and we really appreciate the time and effort they took to help my wife and I.
Wayne and Laura Stewart
12/14/2025
Hipolito D. VERIFIED CUSTOMER
Helen Kessel excellent service advisor
12/14/2025
Linda C. VERIFIED CUSTOMER
I am always very satisfied when I take my Lexus Joel Gooding treats me very well. He accommodate me with a ride home and a ride back to the Lexus dealership my lift or Uber ride was very good. The ride coming home and the ride going back the next day was very pleasant. I really appreciate all that Lexus does for me in the need of service.