I had an appointment and it took over an hour to have one new tire installed. Was told by my Lexus person everything takes at least an hour... might want to work on your customer service
10/5/2019
Jeffrey P. VERIFIED CUSTOMER
Always a great experience with wonderful service. Thank you!
10/5/2019
Christina P. VERIFIED CUSTOMER
Excellent Service!
10/5/2019
Steven M. VERIFIED CUSTOMER
Daven Anthony is a superb Service Advisor.
10/5/2019
Robert L. VERIFIED CUSTOMER
From start to finish, it was ezcellent
10/5/2019
Robert O. VERIFIED CUSTOMER
Super Excellent
Could not be better!!!’
10/5/2019
Kris M. VERIFIED CUSTOMER
Drew Jacobson and amazing service writer.
10/5/2019
Sandra S. VERIFIED CUSTOMER
Customer service is like going to the Ritz Caralton!!! Scott is knowledgeable about Lexus and all cars. Your not talking to someone behind the desk, more like a car expert. Most of all you have my trust and thats more valuable than my money!
10/5/2019
Richard S. VERIFIED CUSTOMER
Service was very efficient!
I really appreciate being driven home and
picked up while my car was serviced!
10/5/2019
Hung D. VERIFIED CUSTOMER
Excellent service and advisor.
10/5/2019
Allan W. VERIFIED CUSTOMER
Ronnie is the best....very helpful!
10/5/2019
Liane C. VERIFIED CUSTOMER
David and Ronnie provide first rate customer service.
Very professional. Kept us abreast of all aspects of our car repair situation.
10/5/2019
George T. VERIFIED CUSTOMER
Daven is always helpful and answers my questions.
10/5/2019
Suzanne M. VERIFIED CUSTOMER
Hassan provided excellent service on every level and also provided me with timely updates on my car’s progress as it was worked on - he gave me very clear explanations of every procedure and it’s cost and certainly never tried to pressure me in any way - I am very pleased with his help and friendly professionalism and will certainly be happy to work with him in the future....
10/5/2019
Andrea H. VERIFIED CUSTOMER
service was superior from check in through pick up. RGN was informative but not pushy.
10/5/2019
Bahman M. VERIFIED CUSTOMER
Everything in mission viejo Lexus IS completely satisfied for customers.
10/4/2019
Linda P. VERIFIED CUSTOMER
Tim was great! Very personable and prompt service. Complimentary shuttle to the mall was very appreciated. Nice drivers,too. You earned my future patronage.
10/4/2019
Armondo A. VERIFIED CUSTOMER
Can someone change my name in the system it's Armando not Armondo
10/4/2019
Richard H. VERIFIED CUSTOMER
Service was very good. Your prices are way to high.