Great experience with my service rep Carlos. I would give a rating of 20 out of 10 if possible. Thank you!
10/8/2019
Michael C. VERIFIED CUSTOMER
Service was quick and communication was good. My Service Consultant, Hassan Sarim was very helpful. I had a minor issue in addition to the regular service and Hassan got it taken care of. I was treated like a Lexus owner should be treated.
10/7/2019
Kien B. VERIFIED CUSTOMER
Always awesome. That’s why I drive from San Diego to get my car serviced.
10/7/2019
Josh R. VERIFIED CUSTOMER
Daven is a professional.
10/7/2019
Julia M. VERIFIED CUSTOMER
I haven’t had a chance to see how my updated system is working.
10/7/2019
Mark V. VERIFIED CUSTOMER
Daven has always been my go to guy for many years and with good reason! He is amazing!!!!
10/6/2019
Glen P. VERIFIED CUSTOMER
Scott was excellent. Great communication and service.
10/6/2019
Angela M. VERIFIED CUSTOMER
Hassan continues to deliver extraordinary service. We ask for him by name when coming in for services. When it’s time for Hassan’s yearly review, he earns top flight scores from customer service skills, which includes follow up and follow through. Always communicates w his customers with a smile and offering any other services that we might be in need of right down to a cold or hot beverage.
10/6/2019
LOUIE G. VERIFIED CUSTOMER
Great experience.
10/6/2019
Laura B. VERIFIED CUSTOMER
Always a great experience… Scott was great as was all the service team there. Thank you so much.
10/6/2019
Paul L. VERIFIED CUSTOMER
You have the greatest service personal
10/6/2019
Gayle D. VERIFIED CUSTOMER
The process was quick and did not waste my time waiting which I really appreciate both for the appt and pick up. Service Manager who handled my car was super efficient and always pleasant. Thx
10/6/2019
Michael K. VERIFIED CUSTOMER
Mr Scott was really professional and I am happy they were honest about my car measure problem to be repaired
10/6/2019
Moe A. VERIFIED CUSTOMER
Perfect every time
10/6/2019
Timothy R. VERIFIED CUSTOMER
Drew Jacobsen always takes great care of my Lexus automobiles. That’s why I am a loyal Lexus customer.
10/6/2019
Jan Gainey. VERIFIED CUSTOMER
Great service. Thx
10/6/2019
Richard F. VERIFIED CUSTOMER
No problem service was very good
10/5/2019
Nathan B. VERIFIED CUSTOMER
Amazing service as always
10/5/2019
Rosana U. VERIFIED CUSTOMER
Isaac is awesome as always
10/5/2019
Bonnie C. VERIFIED CUSTOMER
We went to Lexus to have our GPS program updated. Turns out the letter we received was for our 2016 ES which was returned at the end of its lease in July. You did not have us in an updated database nor did the person we made an appointment with check our VIN number to see we shouldn’t have been called. A big waste of time!!!