Nick was very polite and very courteous! He helped me move my car so I didn’t have to go out in the snow!
12/19/2025
Esther O. VERIFIED CUSTOMER
You make it easy and comfortable. Thanks
12/19/2025
Carmen B. VERIFIED CUSTOMER
Cory went above and beyond to get my car fixed before the warranty expires. I feel like Lexus stands behind their vehicles. This is my first luxury vehicle purchase and I am hooked on Lexus. Between their excellent service and exceptional vehicles, there is nothing better! Keep up the good work and a huge thanks to Cory for having my back. You really gained my trust. I appreciate you!!!! Thank you! Thank you!
12/19/2025
Alice L. VERIFIED CUSTOMER
Nicholas Taylor was excellent and very professional.
12/19/2025
Diosdado D. VERIFIED CUSTOMER
Very helpful and answer all my questions. Good job Cory????????????????????????
12/19/2025
Jahswill E. VERIFIED CUSTOMER
You guys rock!
12/19/2025
Susan O. VERIFIED CUSTOMER
Cory has always given me great service. He’s a great asset to your service department.
12/19/2025
Stuart M. VERIFIED CUSTOMER
....m..
12/19/2025
William C. VERIFIED CUSTOMER
Leo was extremely helpful
12/19/2025
James H. VERIFIED CUSTOMER
Excellent service
12/19/2025
Alexis J. VERIFIED CUSTOMER
Jeff is amazing! I would love to work with him every time I need to get my car serviced. He is personable, thorough, and talked me through all my options. I would recommend him and Lexus of Cleveland for all your car needs!
12/19/2025
Susan B. VERIFIED CUSTOMER
Very helpful, courteous, efficient.
12/18/2025
Gail R. VERIFIED CUSTOMER
Always treated very courteously
12/18/2025
Janell A. VERIFIED CUSTOMER
Jennifer met me promptly at the drive up. She quickly processed my issue & invited me to have a drink or coffee while I waited. Within 30 minutes she let me know that the issue was a needed software update & an estimated wait time. In less than the time estimate, she notified me in person that the update was complete & the cate was ready.