George Gonzalez provided excellent customer service.very informative and helpful. 5 ⭐️
12/20/2025
Cintia M. VERIFIED CUSTOMER
Great customer service!
12/20/2025
Rick C. VERIFIED CUSTOMER
Outstanding service Alex remembered me from past visits made me feel special. Love the new building.
12/20/2025
Anthony S. VERIFIED CUSTOMER
Fast friendly service. Got us out of there quickly.
12/20/2025
Stephen B. VERIFIED CUSTOMER
Ernesto is great!
12/20/2025
Simon C. VERIFIED CUSTOMER
Thank you.
12/20/2025
Jean P. VERIFIED CUSTOMER
Job well done
12/20/2025
Denise L. VERIFIED CUSTOMER
Well done Lei
12/20/2025
Kimberly N. VERIFIED CUSTOMER
Cassie was wonderful, professional and very helpful!
12/20/2025
Barbara T. VERIFIED CUSTOMER
Great
12/20/2025
Elaine S. VERIFIED CUSTOMER
Professional and efficient
12/20/2025
Morris K. VERIFIED CUSTOMER
Thank you for services rendered!
12/20/2025
Allan R. VERIFIED CUSTOMER
Chauncey is polite, courteous, knowledgeable and competent with excellent communication skills. There is nothing else to be said or improved upon. If anything, Chauncey should be training new hires.
12/20/2025
Jack S. VERIFIED CUSTOMER
Audi, always keeps the service process going smoothly. I know when I bring any of my Lexus cars in for service every will be fine. I have nothing to be concerned about with Lexus service. Jack S
12/20/2025
Paul D. VERIFIED CUSTOMER
I was not notified my car was ready and I had no way of picking it up until tomorrow . There was only one person in service and he could not leave.
12/20/2025
Julie B. VERIFIED CUSTOMER
Your staff was very pleasant and the waiting area was spotless and very comfortable.
12/20/2025
Annamaria P. VERIFIED CUSTOMER
Adi, Nick and the whole Service Team at Lexus of Omaha are always great to deal with. Thank You!
12/20/2025
Josh W. VERIFIED CUSTOMER
I am extremely satisfied overall with the level of service I received and the work done to my vehicle. I was given a beautiful loaner to use while work was being done with no hassles. Nick and the mechanic staff went above and beyond to diagnose and quickly repair my headlight issue, and gave me an extremely reasonable price. I was frequently kept informed of the progress, and was given a detailed breakdown of the charges and work that was done.
Dealerships/mechanics generally can have an earned untrustworthy reputation. A lot of other places could have and/or would have overcharged and taken advantage of the customer because, they couldn’t know one way or another, or were stuck between a rock and a hard place. That did not happen here, and I am extremely grateful!
Honestly, this experience has restored my faith in car dealership service departments, Lexus of Omaha anyway. I now have full trust and confidence that Nick, and Lexus did right, and will do right by me in the future. I am appreciative and thankful for that. I will definitely seek out Nick as my service rep in the future.
I would give this whole experience 100 stars if I could. Thank you :)
12/20/2025
Bettylin N. VERIFIED CUSTOMER
Delilah was very helpful and informative. She kept me updated on every step of service and promptly notified me once service was completed.
Very likely to request her as my service manager if ever my regular Cedric is out from work for any reason.******