Evan did a great job of working with our difficult third party warranty company. I appreciated his tenacity and patience with the process of getting the work approved. My only pause in the overall experience was when I picked up the car... There was visible grease on the paint around the exterior seal of the sunroof, along with some sort of overspray on the passenger side doors, and a strong odor inside the car. I asked the young man who brought out the car and gave me my key about the grease and he said it would wear off and was fine. I guess I just expected the car to be clean and free from grease/residue from the repair. Otherwise, Evan and the actual repairs were all great... Thank you!
1/21/2020
Rosalyn B. VERIFIED CUSTOMER
Thank you,
Michael (on behalf of Rosalyn) Botuchis - ****-****-xxxx
1/20/2020
Amde M. VERIFIED CUSTOMER
Great Service
1/20/2020
Kunlun Z. VERIFIED CUSTOMER
10
1/20/2020
Dennis P. VERIFIED CUSTOMER
Nate is an outstanding service person.
1/19/2020
Parissa H. VERIFIED CUSTOMER
Great experience thanks
1/19/2020
Sandra C. VERIFIED CUSTOMER
Everyone at South County Lexus is a consumate professional.
They all treat me and my vehicle with the upmost espect and care.
I am very grateful to have such a wonderful Service Representative as Hasssan Sarim. He is easy to speak with, he listens carefully and then recommends. Even though I know he is a very busy man he never rushes me which is important for a senior. Thank you all at South County Lexus.
Oh and thank you for treating me to the Coke Zero, my favorite.
1/19/2020
Patrick G. VERIFIED CUSTOMER
My service advisor, Nathan, was great. Explained everything to me and was very courteous.
1/19/2020
JUDY M. VERIFIED CUSTOMER
Everyone was helpful and informative. I am glad to have your service department so close by.
1/19/2020
Pete P. VERIFIED CUSTOMER
Thank you much for the service.
It is appreciated.
Pete P
1/19/2020
James M. VERIFIED CUSTOMER
Great service !!!
1/19/2020
Donald S. VERIFIED CUSTOMER
Hassan is very personable and thorough
1/19/2020
Carol T. VERIFIED CUSTOMER
Could not have done more
1/19/2020
Donna H. VERIFIED CUSTOMER
I was treated very well
1/19/2020
Laurel W. VERIFIED CUSTOMER
Evan provides great service!
1/19/2020
Gerry R. VERIFIED CUSTOMER
Your service Client Care Representative Tim Rau is exceptional in providing Excellent service and support. He goes well beyond his basic responsibilities.
1/19/2020
Marvin R. VERIFIED CUSTOMER
I am delighted with all the service I have had from the company since I acquired the wonderful vehicle.