He was so kind and very quick to explain
about of service.
1/16/2020
Thomas Graham. VERIFIED CUSTOMER
Excellent and prompt service
1/16/2020
BELLE T. VERIFIED CUSTOMER
Always excellent service. I love south county Lexus in mission viejo
1/16/2020
Mark S. VERIFIED CUSTOMER
Everyone was very helpful
1/16/2020
Glenn H. VERIFIED CUSTOMER
????
1/16/2020
Thanh T. VERIFIED CUSTOMER
Davin is an excellent advisor. He always follows through with our service and treat us like family, and always go the extra miles to make us happy.
1/16/2020
Camille C. VERIFIED CUSTOMER
Always love workIng with Davin! He is the consummate professional & always makes my experience seemless! I love my loaner car Es & would love that to be my next car though I want a hybrid again. Love my HS 250 !!
1/16/2020
Ruth L. VERIFIED CUSTOMER
Davin was of great service, and everyone outside in service was very cordial
And kind
1/16/2020
Kevin K. VERIFIED CUSTOMER
Evan knows service. Thanks.
1/16/2020
Phillip S. VERIFIED CUSTOMER
Daven was great as always. My car is beautiful and the man that did the tinting on the windows did an awesome job.
1/16/2020
Carol R. VERIFIED CUSTOMER
Excellent service
1/16/2020
Geoffrey L. VERIFIED CUSTOMER
Very efficient. RG was ready and waiting on both ends. This is important- no wasted time.
I can’t judge the actual service- it was routine maintenance.
Gloria
1/16/2020
Debra B. VERIFIED CUSTOMER
Very friendly customer service. I was in and out in a very timely manner. Very pleased with overall service.
Thank you
1/16/2020
Alan B. VERIFIED CUSTOMER
Excellent service. Thank you
1/16/2020
Holly H. VERIFIED CUSTOMER
Carlos was very thorough and answered all my questions and concerns. Thank you very much!!
1/15/2020
Bruce T. VERIFIED CUSTOMER
Arrived promptly for my 4:30pm appt, was told to leave key in car and sit where I was comfortable and a technician would be called. After shooting the breeze with my sales guy for 40 minutes, I went back to service to find my car was not touched. I then saw Nate, who I made the appt with and then he got on it. Now I am partly to blame since I did not ask for Nate when I arrived. Needless to say, I thought close to 90 minutes to replace a broken floor mat lock was excessive.
1/15/2020
Allen C. VERIFIED CUSTOMER
My appointment was made at 6:30 AM so I could make my 9:00AM activity. However, I found out the service department doesn’t open until 7:00 AM. That doesn’t make sense!
Fortunately, Davin was able to get me a loaner so I was able to work things out.
Otherwise, everything was excellent. Thanks for a good job.
1/15/2020
Arlene B. VERIFIED CUSTOMER
New Lexus required a second key. Not much of a service experience.
1/15/2020
Lenn K. VERIFIED CUSTOMER
Well done So County Lexus
1/15/2020
Cathleen S. VERIFIED CUSTOMER
I just wanted to let you know that my Representative, RGD, is one of the nicest and most helpful people that I have dealt with and I really appreciate all of the diligence that you do to keep my vehicle running smoothly and perfectly!