I was not told ahead of time that I would be getting a rental car instead of a Loaner from Lexus. I was not told ahead of time that it would be a two day repair. I would have rescheduled the appointment if I had known these things
3/1/2020
Lilia R. VERIFIED CUSTOMER
Great customer service. Service Rep RGD is the best.
2/29/2020
Kayla C. VERIFIED CUSTOMER
Evan was awesome, I’ll be sure to always return to him!
2/29/2020
Vicki/Mike O. VERIFIED CUSTOMER
Derek was very friendly and efficient. He did a great job of keeping me updated on my service. He was very knowledgeable and did and excellent job explaining what needed to be done. Yay Derek!
2/29/2020
David S. VERIFIED CUSTOMER
Professional service
2/29/2020
Sam W. VERIFIED CUSTOMER
As always, very excellent and professional service.
2/29/2020
Marie L. VERIFIED CUSTOMER
Evan is always great to work with and makes it so easy for me to get in and out in the most convenient way. At this point, can’t imagine going anywhere else. He always will answer my many questions and has a contagious positive attitude!
2/29/2020
Katrina P. VERIFIED CUSTOMER
Evan was pleasant to work with from start to finish and kept me updated throughout my service appointment.
2/29/2020
Carol A. VERIFIED CUSTOMER
Iman was very professional and helpful in getting the issues with my automobile resolved to my satisfaction. He went above and beyond to quickly communicate and keep me updated on progress. Great customer service!
2/29/2020
Sharon/Richard F. VERIFIED CUSTOMER
Excellent service
2/29/2020
Carolyn S. VERIFIED CUSTOMER
The whole service experience was good and Daven made it very easy!
2/29/2020
Faye S. VERIFIED CUSTOMER
The staff at South County Lexus continue to treat me with the upmost respect and answer all my questions and concerns.
I would higher recommend the customer service center.
I value my Service Consultant Hassan Sarim to guide me through the best service recommendation for my Lexus vehicle.
Thank you for an amazing staff!!
2/29/2020
Janette H. VERIFIED CUSTOMER
always great service
2/29/2020
Suzan M. VERIFIED CUSTOMER
Derek is wonderful. Suburb customer service !!!!!
2/29/2020
Yohko A. VERIFIED CUSTOMER
Nick is great, all got done as promised.
Appreciate good service at Tustin Lexus.
This is my second Lexus. Good location
as well for us.
Yohko A
2/29/2020
Onjay R. VERIFIED CUSTOMER
Like my service writer professional.
Care for his work