Drew Jacobsen does a great job servicing my two Lexus automobiles!
3/3/2020
Helmut S. VERIFIED CUSTOMER
I hope this is the last recall for my Lexus. I buy a Lexus because of it’s reliability reputation. I hope these recalls are not an indication of reduced reliability.
3/2/2020
ARMANDO A. VERIFIED CUSTOMER
Ronnie had been great to work with.
3/2/2020
D B. VERIFIED CUSTOMER
Derek is ALWAYS so friendly and professional. I completely trust his advice on service issues. Thanks, Derek!
3/2/2020
JOE S. VERIFIED CUSTOMER
excellent service by Hassan
3/2/2020
Dung T. VERIFIED CUSTOMER
Very good service.
Thank you
3/2/2020
Darla S. VERIFIED CUSTOMER
Super nice guy. Kept me informed through my stay.
3/2/2020
Joseph P. VERIFIED CUSTOMER
Nick was extremely attentive and really went the extra mile to understand my concerns and made me feel at ease. Nick is the kind of guy you hope to work with when you drop your car off for service.
3/2/2020
Yuta Y. VERIFIED CUSTOMER
The price discussed over the phone was different than what I was charged. Even after the adjustments, I was charged for more than what was discussed.
3/2/2020
Terey K. VERIFIED CUSTOMER
Everyone is always professional.
3/2/2020
Eric W. VERIFIED CUSTOMER
Always happy with Rick's service and professionalism.
3/2/2020
Eugene P. VERIFIED CUSTOMER
The service representative Mr. Sim was so professional, kind and knowledgeable.
The online appointment was so easy and quick to do!
One minor thing that i wish the car wash was better. There was still Lots of crumbs inside of my car.
Thanks
3/1/2020
Jennifer F. VERIFIED CUSTOMER
My husband and I have been with Lexus for many years now. We only service our vehicles at SC Lexus and we will only work with Evan Frykman. We know we can trust his honesty when it comes to the repairs needed on both vehicles. He always goes above and beyond. He greets us by name and always has a smile on his face. He has exceptional customer service. My husband is not always the easiest to deal with, as he can be very repetitive with his questions etc, However, Evan is extremely patient and always follows up with him throughout the repair process. This gives him the peace of mind he seeks and the very reason we will only contact and work with Evan.
3/1/2020
Yufeng L. VERIFIED CUSTOMER
very good service. only problem is it takes two hours to repair a nail punched tire, which could be done within half hour by other workshops.
3/1/2020
Geoffrey M. VERIFIED CUSTOMER
As usual not organized , same old story every time I go
In for a service. Service guys all went to lunch at the same time so myself and others had to wait for them to return , once they did Evan was polite but the vehicle took an extra hour to fix and then another 30 minutes to clean ( which was done poorly ).
3/1/2020
Lillian M. VERIFIED CUSTOMER
Thank you for been so helpful and nice to us. We appreciate it.
3/1/2020
Grace P. VERIFIED CUSTOMER
Drew was professional and thorough. Appreciated his help.
3/1/2020
Zoila O. VERIFIED CUSTOMER
Pete **** is truly an awesome Auto Technician! And Isaac Lam is a great customer service rep for the auto service department! Thanks guys!
3/1/2020
Arturo C. VERIFIED CUSTOMER
Thank you Rick great service again
3/1/2020
Fernando B. VERIFIED CUSTOMER
Derek was awesome and not pushy. Very professional. Great service.
Thank you ,
Fernando B