Always stellar customer service but I spend a lot of money at Lexus and don’t think it was necessary to charge $225 for a gas cap seal.
3/8/2020
Azita K. VERIFIED CUSTOMER
Ronnie the service rep was very friendly, polite and honest. He called me with updates and time frame. He made me feel very comfortable.
Thank you.
3/7/2020
Shizuko L. VERIFIED CUSTOMER
Excellent service. But price little high I think.
3/7/2020
James P. VERIFIED CUSTOMER
Scot and everyone where excellent.
3/7/2020
Brett B. VERIFIED CUSTOMER
RGD MAKES TGE WHOLE EXPERIENCE VERY PLEASANT. He is wonderful with customer service and communication. A big part of why we love Lexus IS because of him.
3/7/2020
Ronald A. VERIFIED CUSTOMER
Service guy very through and nice
3/7/2020
Reba N. VERIFIED CUSTOMER
Always a pleasure working with Derek.
3/7/2020
Jung L. VERIFIED CUSTOMER
Thank you
3/7/2020
Christina P. VERIFIED CUSTOMER
Hassan was amazing with his updates, quick replies to my emails/texts, and was very courteous.
3/7/2020
Justin G. VERIFIED CUSTOMER
Hassan was awesome! Very prompt and helpful.
3/7/2020
Caroline S. VERIFIED CUSTOMER
Great service. Clean sitting areas.
3/7/2020
Matt K. VERIFIED CUSTOMER
Derek was great as always - my only complaint is the cost to service our
Lexus cars
3/7/2020
Albert &. VERIFIED CUSTOMER
Very good service!! We love Lexus.
3/7/2020
Linda K. VERIFIED CUSTOMER
I feel like someone special when i sm there
3/7/2020
Paul K. VERIFIED CUSTOMER
He is professional and focused on customer needs.
3/7/2020
Craig S. VERIFIED CUSTOMER
Derek was very helpful and attentive. I appreciated his help.
3/7/2020
Bob B. VERIFIED CUSTOMER
Derek is a very accommodating guy with an honest approach to customer service. He seems to have a good understanding of how to serve his customers. A big thanks to Derek and Tustin Lexus.
3/7/2020
Virginia M. VERIFIED CUSTOMER
I love dealing with TUSTIN Lexus. Your service dept. is excellent. Keep up the great work!!I teach Customer Service in corporations. Your team always earns 100% +++++
3/7/2020
David C. VERIFIED CUSTOMER
Derek is the best. I trust him to make sound recommendations.