Very professional and efficient. Couldn’t have been easier.
3/28/2020
LAURA W. VERIFIED CUSTOMER
Rgd is the best
3/28/2020
John P. VERIFIED CUSTOMER
Perfect , Mr Paul and the Services Team completely maintained my car services . I am appreciated the services of Tustin Lexus.
3/28/2020
LISA W. VERIFIED CUSTOMER
Daven is always awesome to work with.
3/28/2020
JOLEEN F. VERIFIED CUSTOMER
Great work in such difficult times. Thank you all
3/28/2020
Jocelyn C. VERIFIED CUSTOMER
The experience with Angelo the service department when I was making appointment was not satisfactory, the manager David G did not get back to me after leaving him a lengthy message. The previous service guy gave me wrong information about the length of time I could do my complimentary service since my mileage was low. In the beginning they are NOT allowing me to use it until Gina the manager the following day gave me an exception. She was nice enough to allow it but she became very impatient with her conversations with me. A customer should always be treated with respect and has the right to know the correct informations so these things won’t happen. I think all of your service department people should be re-trained on everything they should know as well as proper conduct over the phone. Thank you!
3/27/2020
Alex/Nenita A. VERIFIED CUSTOMER
Professional, honest. Friendly, excellent customer service, very polite, good service advisor
This is the kind of employee that you should be proud of, He is an asset to the company
3/27/2020
Eileen L. VERIFIED CUSTOMER
Rick is the reason I use Tustin Lexus. He is the best service person I have ever had. Happy to fill out the questionnaire on his behalf.
3/27/2020
Chad W. VERIFIED CUSTOMER
Derek was great. Excellent communication, accomodating and friendly. He is an asset to Tustin Lexus and the reason I kerp coming back despite it being further from my house.
3/26/2020
Ron/Rick N. VERIFIED CUSTOMER
Dereck did a exceptional job taking care of the recall issues and customer service.
3/26/2020
Stephanie S. VERIFIED CUSTOMER
Not happy
3/25/2020
Janeffer L. VERIFIED CUSTOMER
Your service is the best! ???????? Very warm, professional, efficiency! We are very loyalty to Lexus SUV.????
3/25/2020
George C. VERIFIED CUSTOMER
I'm speechless of the great customer service that Mr. Brendo Alegre its capable...
Brendo makes the world better, specialty in this stressful economic times.
I will definitely recommend LEXUS of Tustin to all my family and friends.
Thank you for the great service,
George C
3/25/2020
Jeffrey T. VERIFIED CUSTOMER
Ronnie Crowe is excellent
3/25/2020
KRISTINE C. VERIFIED CUSTOMER
Everyone is helpful and friendly
3/25/2020
Anupam C. VERIFIED CUSTOMER
Great service by Devan.
3/25/2020
Susan A. VERIFIED CUSTOMER
I aspreciate everything that Daven and Evan did for me and that all you guys are there working for us in this crazy, difficult time! I feel like you were really taking care of me and looking out for my best interests. Thank you so much!!! Take care and stay safe.
3/24/2020
Charles W. VERIFIED CUSTOMER
As always. Top rate service. Fast, courteous & efficient service, Thanks