When my son came to drop off the car he mentioned to me that the staff there was not that friendly we have a BMW and Mercedes and he said to me that the people at the other places are a lot more friendly than Lexus
9/30/2020
Ryan N. VERIFIED CUSTOMER
Great overall service as usual. Thank you!
9/30/2020
Louisa B. VERIFIED CUSTOMER
Very efficient
9/30/2020
Kathleen P. VERIFIED CUSTOMER
Polite, timely and professional! Wonderful
9/30/2020
Lisa B. VERIFIED CUSTOMER
All service people at this Lexus dealership are very good. I usually deal with Evan and have found him to be outstanding- always helpful. It’s been a difficult year for everyone and the associates at south County have risen above in customer service. I appreciate the fact that they are supportive and willing to help during this time. Thank you!
9/30/2020
Feizal W. VERIFIED CUSTOMER
All around Satisfied With level of service
9/30/2020
Amy And. VERIFIED CUSTOMER
RGD is professional, knowledgeable, and so easy to work with!
9/30/2020
Caroline L. VERIFIED CUSTOMER
Very pleased with Isaac Lam’s service. He went extra miles to help me out.
9/30/2020
Amy B. VERIFIED CUSTOMER
Hassan never disappoints! In and out quickly and always makes me feel like you’re not telling me to do something I don’t need to do for financial gain. I’ve never trusted car service places but always trust his recommendations.
9/30/2020
Judy P. VERIFIED CUSTOMER
issac is beyond helpful always this is my fourth Lexus lease and considering a fifth if all things I need is considered
9/30/2020
Bonita W. VERIFIED CUSTOMER
Appreciate the daily updates about my car. Joshua has excellent customer service skills by being kind, courteous, and knowledgeable.
9/29/2020
Jerome H. VERIFIED CUSTOMER
Complete satisfaction with service. Kudos to everyone.
9/29/2020
Betsey F. VERIFIED CUSTOMER
It was a good experience! Because of the Pandemic, I did not want to go to the dealership. I appreciated that someone came to pick up my car and left a loaner. And they let me know that certain items were sanitized. Thank you!
9/29/2020
John D. VERIFIED CUSTOMER
Josh was great!
9/29/2020
Nirmalaben P. VERIFIED CUSTOMER
It is a great service,
Thank you,
9/29/2020
Beryl M. VERIFIED CUSTOMER
Charging 10$ for a loaner was a cheap poor move on your part after all these yrs of being a proud Lexus owner . Tacky of u .
9/29/2020
Anita M. VERIFIED CUSTOMER
Great customer service/experience
Made it as easy as possible even when I had to switch out loaner car
Can’t say enough good things
9/29/2020
Heather L. VERIFIED CUSTOMER
Answered all my questions and great customer service!
9/29/2020
Jocelyn C. VERIFIED CUSTOMER
Hassan was very very professional but when asked if there’s a service for the mall, he said it’s very near you can walk. Which means I will walk under the sun!in the middle of the heat. I know where the mall is, but knowing Lexus can provide service for the mall and did it before with somebody. Why did he answer me that way. I am very disappointed knowing Lexus should have a first class service. If Honda and Toyota and other car dealership can provide that service, how much more is Lexus with the price tag that comes with it even maintenance services.
9/29/2020
Christine B. VERIFIED CUSTOMER
Hasson took me through each step of the way to explain what was needed to get my car repaired. There was a glitch with parts and he was very accommodating to my needs. Cost me a lot for the repairs. Thank goodness Hasson worked with me. A valuable team member.