I was in a crunch situation with a fluke situation on a Friday—crunch time in service, I’m sure. I had the RX350 towed to Metro and they discovered quickly it was a computer glitch. So appreciated that they brought it back to my homel
Thank you.
9/26/2020
Jill M. VERIFIED CUSTOMER
Cord is is outstanding! He insured that I had my car back at the end of the day, despite some of the difficulties in doing so. That was a huge help to me; service at Lexus is the best.
9/25/2020
Mitchell E. VERIFIED CUSTOMER
All I can add is a special note of appreciation for the texts and calls From Josh keeping me appraised of the status of the work. Thanks
9/25/2020
Timothy W. VERIFIED CUSTOMER
Hilary was excellent!
9/25/2020
Eileen B. VERIFIED CUSTOMER
Joshua did a great job keeping me informed about my car. He was very helpful
9/25/2020
Donna T. VERIFIED CUSTOMER
I have owned three Lexus vechiels since 2003; and have received excellent service throughout the years. I am a very satisfied customer and have referred several of my friends to your dealership!
Thank you!
9/25/2020
Antonette G. VERIFIED CUSTOMER
Daven is the absolute best! He is why I bring my LS430 to the dealership for repairs.
9/25/2020
Michael P. VERIFIED CUSTOMER
Roger’s customer service towards me was first rate!
9/25/2020
Donald And. VERIFIED CUSTOMER
My service advisor RGD is the best always friendly, greets you with a smile and treats you like family. I waited for my car and the service was done exactly on time. He is an asset to your company that Lexus is the best and #1.
9/25/2020
Laurie T. VERIFIED CUSTOMER
Awesome service and Daven is totally on the ball with prompt response time and always managing my car service needs perfectly. Thankfully, I can always count on Lexus to not be a source of added stress, which is unlike so many other businesses.
9/25/2020
Gary S. VERIFIED CUSTOMER
Car is still making the noise I bought it in for after spending $1400 to fix it! Gary
9/25/2020
GENE D. VERIFIED CUSTOMER
Drew Jacobson is at liberty to call me to respond to this question.
I would suggest that he does.
GENE D
9/25/2020
JANE Q. VERIFIED CUSTOMER
Great job as always.
9/25/2020
JAMES M. VERIFIED CUSTOMER
Good service! Very nice courteous service. Overall a good experience!
9/25/2020
Shawn G. VERIFIED CUSTOMER
Tim was awesome and friendly, he provided me what my car needed and he delivered my car at time he said it would be ready and washed.
Thank you Mission Viejo Lexus team!
9/25/2020
Agustin E. VERIFIED CUSTOMER
Excellent service as always!
Thanks
9/25/2020
Gregory J. VERIFIED CUSTOMER
Great job
9/25/2020
Helen S. VERIFIED CUSTOMER
Scott Monge was professional and helpful. He explained the service well and had the work completed in a timely manner. Very satisfied!