The coffee in the waiting room was great but some snacks or food would have been nice.
1/5/2026
Cary M. VERIFIED CUSTOMER
During my visit, Bill’s conduct was both courteous and professional which contributed to making my customer experience at Lexus very positive. I feel very comfortable having him as my Service Advisor.
1/4/2026
Pisey S. VERIFIED CUSTOMER
Luis was great in informing me the progress in the maintenance timeline. The wait was shorter than it was expected.
1/4/2026
Mayra M. VERIFIED CUSTOMER
Thank you so much the service was excellent, and I'm looking forward to seeing the trade in value.
1/4/2026
Rocio L. VERIFIED CUSTOMER
Excellent customer service.
1/4/2026
Corrine G. VERIFIED CUSTOMER
Corrine and I were completely satisfied with the job Cory Mausbach did for us. Tom and Corrine
1/4/2026
Gene G. VERIFIED CUSTOMER
Okay.
1/4/2026
Wendy C. VERIFIED CUSTOMER
Very pleased with the supportive and kind services by Jerry Temores.
1/4/2026
Yolanda C. VERIFIED CUSTOMER
I trust Joel completely with my car. He explains the service & then patiently answers the questions I have after inspection. When I leave my car with Lexus I have realistic expectations. Outstanding customer service. Thank you!
1/4/2026
Aaron M. VERIFIED CUSTOMER
Great service, really appreciate the at-home pick up!!
1/4/2026
Lauren K. VERIFIED CUSTOMER
We have worked with Joel Gooding for YEARS now and have developed a relationship where we rely upon him as a trusted advisor for the ongoing maintenance of our vehicles. We have owned 5 Lexus vehicles over the years as a result.
1/4/2026
Halsimone N. VERIFIED CUSTOMER
My tires were not rotated a the smoothe tires are still at the front and the factory recall is still not cleared. I wasted my time coming there because nothing was done.
1/4/2026
Leonel C. VERIFIED CUSTOMER
Danesia is so nice and she’s really professional
1/4/2026
Monteshia S. VERIFIED CUSTOMER
Everything was okay until I got the car back. The check engine light is on now and there is suddenly a new issue to be fixed that was not there before.
1/4/2026
Tim B. VERIFIED CUSTOMER
Very courteous and professional
1/4/2026
Ketaki P. VERIFIED CUSTOMER
Gil was great! Thank you for the service
1/4/2026
April F. VERIFIED CUSTOMER
There is something falling down under the front driver side of the car. I noticed a noise a day after the service that I initially throughly was wind outside. But with closer observation it only occurred when I turned or accelerated. I thought something was driving but nothing was obvious. Tonight the sound is louder and I looked again and I see something falling from under the front tire area!! This is not what was happening when I dropped it off. I will be returning next week.
1/4/2026
Yesenia B. VERIFIED CUSTOMER
People aren’t friendly. Can even get a good mornings or how are you today?! Isn’t this part of customer service. Just a simple greeting makes a difference. Amy was cold and seemed bother to help me out today. Will not come back.