I did not feel the warmth and friendliness from the guy I dealt with when picking up my car that I felt from the service technicians when dropping off my car.
4/12/2022
Patricia F. VERIFIED CUSTOMER
Another great visit to Metro Lexus! Paul was prompt, professional, pleasant and helpful.
4/12/2022
Kathleen F. VERIFIED CUSTOMER
She was professional, friendly & knowledgeable.
4/12/2022
Randi Z. VERIFIED CUSTOMER
Jeff is an amazing service writer. Is is very thorough and I always feel well cared for with him.
4/12/2022
Christopher M. VERIFIED CUSTOMER
Very helpful, pleasant to deal with!
4/12/2022
Leo M. VERIFIED CUSTOMER
Ok
4/12/2022
Mary B. VERIFIED CUSTOMER
Evan
4/12/2022
Adrian M. VERIFIED CUSTOMER
RGD: Thks great customer service as always!
4/12/2022
Thomas L. VERIFIED CUSTOMER
Tim is patient and knowledgeable. Great service!
4/12/2022
ARTHUR L. VERIFIED CUSTOMER
You didn’t take responsibility for fixing the problem created by your poor quality work. You should be ashamed.
4/12/2022
VICTORIA C. VERIFIED CUSTOMER
The giy who helped me was great. Super helpful.
4/12/2022
Andrew C. VERIFIED CUSTOMER
The service department was friendly and efficient. I received a loaner vehicle that made the service call easy to fit into my schedule.
4/12/2022
Anita N. VERIFIED CUSTOMER
HASSAN DID AN OUTSTANDING JOB AND I WOULD RECOMMEND HIM HIGHLY. I WAS OUT IN THE PROMISED TIME. AND EVERYTHING WENT SMOOTHLY. VERY SATISFIED.
4/12/2022
Chiu M. VERIFIED CUSTOMER
Nice waiting room as well.
4/12/2022
Wendy M. VERIFIED CUSTOMER
Always friendly and great service
4/12/2022
Thomas C. VERIFIED CUSTOMER
Always satisfied with the friendly service.
4/12/2022
The Storage. VERIFIED CUSTOMER
Nice and efficient
4/12/2022
Chuck C. VERIFIED CUSTOMER
Good communication. Took care of my concerns
4/11/2022
Amelia S. VERIFIED CUSTOMER
Always a pleasant experience taking my vehicle to this location, Mission Viejo.