I made the appointment for today on 10/11/22. According to the subcontractor who did the wheel work, he had not been notified of the work until 8:00 this morning. Since I’m retired, the extra time I had to wait was no big deal but a little planning could have avoided it.
10/18/2022
Andris S. VERIFIED CUSTOMER
Scott Monge and South County Lexus do a great job of servicing all 3 of our family’s Lexus vehicles. Thank You!
10/18/2022
Gary T. VERIFIED CUSTOMER
You asked me to provide one answer and I said I’m Satisfied again but thought my provider was Ben Alvarado. Ding know any David!
10/18/2022
Dawn C. VERIFIED CUSTOMER
Great service.
10/18/2022
Phyllis H. VERIFIED CUSTOMER
I tried to submit this earlier but not sure it worked. David gave me great service. He explained everything & even followed up with me over the weekend.
10/18/2022
Charles P. VERIFIED CUSTOMER
The service is always handled in a highly professional and considerate manner and all of the service advisors I have dealt with have been great!
10/18/2022
Mario A. VERIFIED CUSTOMER
Thank you! Excellent job keeping my 2019 ES 350 F Sport running like new.
10/18/2022
Carey M. VERIFIED CUSTOMER
Cassie was very efficient and kept me very informed on my vehicle and was the best
10/18/2022
Kimberly K. VERIFIED CUSTOMER
Paul was very helpful and kept me informed.
10/17/2022
Dennis W. VERIFIED CUSTOMER
Cordis was very professional, knowledgeable and made the process easy.
10/17/2022
Jordan M. VERIFIED CUSTOMER
Paul was very communicative and quick to figure out the problem with my car. I will definitely be back! Best customer service I’ve had in a while!
10/17/2022
**** Y. VERIFIED CUSTOMER
Yes
10/17/2022
Marsha D. VERIFIED CUSTOMER
Vanessa was amazing. She went above and beyond to satisfy my tire issues. She followed thru with all details and kept me informed along the way. I can’t thank her enough.
10/17/2022
Yushi T. VERIFIED CUSTOMER
Appreciate the extra help from Matt.
I do recommend a feedback to the Lexus manufacturer, to pay attention to the RX350 front door seal. The uneven sealing is surprising
10/17/2022
Marcella B. VERIFIED CUSTOMER
Great communication with repair information and when the vehicle was ready
10/16/2022
Stephen B. VERIFIED CUSTOMER
Our Service Advisor was great! Very professional, transparent and worked with us at every steps of the repair process.
10/16/2022
Thomas L. VERIFIED CUSTOMER
Davin takes great care of me.
10/16/2022
Norman S. VERIFIED CUSTOMER
Thanks
10/16/2022
Rinette S. VERIFIED CUSTOMER
The only thing I asked for - and forgot to revisit before I left - was about the rust under all the door handles. I was told by an auto body shop that this shouldn’t be happening and would be covered under warranty.
10/16/2022
Peter S. VERIFIED CUSTOMER
Ronnie - is the emplyee you want, he knows how to balance clients needs wih your best interest…. Financially and customer satisfaction