Mark was knowledgeable and polite. He also provided a wonderful recommendation to an auto body vendor working in the dealership. The vendor did excellent touch up work on some of my cars slight dents and scrapes. Mark is a windfall for the dealership’s service program.
Steve S
3/10/2023
Dieu B. VERIFIED CUSTOMER
Tony was able to answer and solve all the concerns that I had. Very friendly and professional.
3/10/2023
Diane N. VERIFIED CUSTOMER
Appreciate Ronnie's help, his clear communications and his keeping me informed of findings and recommendations during the car's inspection.
3/10/2023
Nazih B. VERIFIED CUSTOMER
Hassan does a great job keeping me updated on the service.
3/10/2023
Paul D. VERIFIED CUSTOMER
Service was quick, convenient and friendly. Perfect
3/10/2023
Connie M. VERIFIED CUSTOMER
Greg was awesome… friendly and kind yet professional, quick response time, very thorough. Wonderful overall experience! Would highly recommend.
3/10/2023
Joan G. VERIFIED CUSTOMER
Rough start but a good finish. Thanks for cleaning the finger prints and dirt off the visors that were supposed to be done when I picked up the car in December.
3/10/2023
Joan D. VERIFIED CUSTOMER
Jeff the service manager was very helpful. He explained everything in great detail. Matt the sales Rep also was very helpful . He came out and showed me a few things on the car that I needed help with. I am so impressed with the whole Lexus experience . Very organized and professional .
3/10/2023
Tyree B. VERIFIED CUSTOMER
I want to give a sincere Thayn-Q to Metro Lexus and Greg for “ Keeping their Halos Plugged-In Through All Of This!!!” Fab-Tastic episode!
3/10/2023
Edward H. VERIFIED CUSTOMER
All good ????
3/9/2023
David S. VERIFIED CUSTOMER
Responsive and knowledgeable- Positive experience on a job well done.
3/9/2023
Steven J. VERIFIED CUSTOMER
Tyler goes out of his way to give his personal attention to Kathy and me. Always takes excellent care of us and our Lexus’ as I’m sure he does with everyone else. We feel our LS and LC are in good hands.
Steve Johnson
3/9/2023
Frederick B. VERIFIED CUSTOMER
Fantastic by Daven!
3/9/2023
Porter G. VERIFIED CUSTOMER
Y
3/9/2023
Linda F. VERIFIED CUSTOMER
Always a great experience! Tim Rau is professional and I know that he will take care of everything we need.
3/9/2023
David S. VERIFIED CUSTOMER
RGD always provides excellent service! Thank you.
Unrelated to service comment - as a loyal LT Lexus owner, I actually dislike the name spelled out on your new models. I think the emblem on an identifiable and unique (just like other luxury brands - Mercedes, BMW, Audi etc..). Please bring back the Lexus “L” emblem.
3/9/2023
Diana P. VERIFIED CUSTOMER
I came in for my 60,000 mile 60 point checkup for my ES350. I turned on car today, the morning after service, and navigation system is stuck. The radio cannot be turned on. Both worked fine before I brought car in for service. Who completes the 60 point check off list? This leads me to wonder what else was not checked and/or repaired on my car.
3/9/2023
Nemat A. VERIFIED CUSTOMER
What is a grate experience I am willing to answer all the questions. Thank you for the service.
3/9/2023
Coletta M. VERIFIED CUSTOMER
Jeff was very professional and precise in regards to repairs needed.
3/9/2023
Udan Camille. VERIFIED CUSTOMER
Vanessa and everyone I interacted with at the dealership was so nice! I felt welcomed and I felt that my experience was very thorough and efficient as far as receiving the necessary information. I had an amazing experience. Thank you!