We love our service advisor Helen Kassel. She treats us like family and we appreciate her courtesy and respect and friendship. The Crown Lexus team is #1 for the Balassi family. Well done!
3/9/2023
Michael M. VERIFIED CUSTOMER
Excellent service thanks
3/9/2023
Lily M. VERIFIED CUSTOMER
Thank you Helen!
3/9/2023
Piotr S. VERIFIED CUSTOMER
Awesome like always
3/9/2023
Beverly M. VERIFIED CUSTOMER
Tino is the best. You need more people like him!!!!
GIVE HIM A BONUS OR A RAISE
3/9/2023
Radu D. VERIFIED CUSTOMER
The customer provided by Hassan is out of this world!
3/9/2023
Yi D. VERIFIED CUSTOMER
very good services?Thanks
3/9/2023
Fatima H. VERIFIED CUSTOMER
They are so friendly n on time
3/9/2023
Karen M. VERIFIED CUSTOMER
HASSAN was a 10! Wow! Courteous, explained everything in detail, AND
PROACTIVE about getting what I needed covered.
South County Lexus has my business.
PS YES, price matters. Called Newport and Tustin- your oil change was cheaper. So glad I traveled a little further. Totally worth it!
3/9/2023
Hsinjung L. VERIFIED CUSTOMER
Hassan is very responsive and fair.
3/9/2023
Elise F. VERIFIED CUSTOMER
He was great and right on time
3/9/2023
Audrey K. VERIFIED CUSTOMER
Paul wa very considerate, thorough, and a pleasure to work with. He kept me updated by text of status of servicing the vehicle. You have a great member of your service team!
3/9/2023
Barbara S. VERIFIED CUSTOMER
Gabriel, our contact person at Lexus was thorough and explained the process. He said the car would be ready in an hour and a half, but it took less than an hour, which was great! Also loved the vanilla latte from the waiting room!
3/9/2023
Gary T. VERIFIED CUSTOMER
Always a pleasant and effective
3/9/2023
John K. VERIFIED CUSTOMER
Very friendly!
3/9/2023
Michelle S. VERIFIED CUSTOMER
Greg is such a nice addition to your team. He is so friendly helpful and most of all enthusiastic. He makes you feel right at home with his warm smile. Thank you for a pleasant experience!
3/9/2023
Carey M. VERIFIED CUSTOMER
Jeff was very efficient in servicing my needs under a very difficult situation. He was in contact and on top of the whole process.
3/9/2023
Kathy A. VERIFIED CUSTOMER
Excellent service
3/9/2023
Lawrence P. VERIFIED CUSTOMER
Too expensive for the minimal service provided. I feel that I paid $400 for something I could have done for $150 elsewhere