The valet, Michael let me wait in line when dropping my car off for 30 minutes and never came back. I had to go in and find him, his excuse was he could not find anyone. I had an appointment to have the car that I just purchased bumper painted. It took another 45 minutes to get out of there from the time I talked to Gus after the 30 minutes that I had already waited.
4/7/2023
Nicholas W. VERIFIED CUSTOMER
Excellent service and staff.
4/7/2023
Sally M. VERIFIED CUSTOMER
Best customer service ever! Thanks Tony
4/7/2023
Linda W. VERIFIED CUSTOMER
I called in when an over heating engine light came on. Daven got me in the same day and provided me with a loaner vehicle.
4/7/2023
Ulysses E. VERIFIED CUSTOMER
Excellent customer service. Extremely satisfied with the updates.
4/7/2023
Peter O. VERIFIED CUSTOMER
Robert was awesome!!! His customer service was above my expectations.
I was in a pickle when I brought in my Lexus due to a severe fuel leak and Robert attended to me straight away and proactively provided with a loan car so I can get home which was 60miles away. During the repair Robert kept me posted. Thank you Robert for your awesome customer service!
4/7/2023
Melody B. VERIFIED CUSTOMER
Thank you Chris for your honesty. Your integrity speaks volumes for Lexus Escondido. I would not hesitate to put my trust in your hands again and highly recommend you in the future.
4/7/2023
Nitin K. VERIFIED CUSTOMER
Faustino was thorough and gave timely updates. Very friendly and positive energy - clearly enjoys working with people.
4/7/2023
Calvin N. VERIFIED CUSTOMER
Excellent service
4/7/2023
Joe And. VERIFIED CUSTOMER
I have only been there twice but my interaction and service from Robert has been great. Thank you.
4/7/2023
Lucila M. VERIFIED CUSTOMER
Devin, was great. I appreciate his great customer service. Thank you! ????
4/7/2023
Quang N. VERIFIED CUSTOMER
Great work!
4/7/2023
John W. VERIFIED CUSTOMER
This was my first time working with Anthony Lee and he is terrific he will having me coming back time in again just like Matthew did and I will always patronize Lexus Lexus for my service do you have a great staff of people there right down to the new ones are so courteous thank you
4/7/2023
Keveen A. VERIFIED CUSTOMER
Honest and really great service with my car making sure what I asked to be fix. Looking forward my next service in future
4/7/2023
April D. VERIFIED CUSTOMER
Help was very good!
4/7/2023
Joseph L. VERIFIED CUSTOMER
Thank you! Excellent service, as always.
4/7/2023
Elliott B. VERIFIED CUSTOMER
Excellent once again.
4/7/2023
Amaya L. VERIFIED CUSTOMER
Devin is a smart young man with a professional and personable attitude. I truly enjoyed working with him as he addressed my needs with care and efficiency. I look forward to working with him in the future as I feel extremely comfortable in his competency, ethical behavior and code of conduct. The world needs more people like him who are humble and kind, willing to help with a smile and patience. Thanks Devin. It’s much appreciated. (give him a raise, good help is hard to find)