Last several visits service time has exceeded estimated wait time by
30 - 60 minutes. Very frustrating.
4/29/2023
Emile Z. VERIFIED CUSTOMER
No more questions. Jeff Miller is at the top of Service management. You are a fool if you ever let him go…
Pay rise should be considered…
4/29/2023
Kimberly K. VERIFIED CUSTOMER
The service department was amazing!!
4/29/2023
Jana W. VERIFIED CUSTOMER
Great service, thank you!
4/29/2023
Cynthia L. VERIFIED CUSTOMER
good services,thanks.
4/29/2023
Barbara W. VERIFIED CUSTOMER
Everyone was polite and professional
4/29/2023
Denise M. VERIFIED CUSTOMER
Jarrod is awesome service provider! He explains everything and has his customers interest in a positive manner! I would highly recommend him to family and friends! Always a pleasure doing business with him representing Lexus!????
4/29/2023
John O. VERIFIED CUSTOMER
Thank you
4/29/2023
Gordon C. VERIFIED CUSTOMER
Anthony was great and kept us informed throughout the process. Everything was done as promised in the time frame we expected. Thank you. And please tell Patricia that the garage door opener was the problem, once we used the other door opener it accepted the program immediately. Lexus Carlsbad and Lexus of Escondido are top notch operations. That’s why I traveled 2000 miles to do business with them.
4/29/2023
Kristen R. VERIFIED CUSTOMER
Helen is amazing as always!!
4/29/2023
Kathryne T. VERIFIED CUSTOMER
Mark was great! I look forward to working with him in the future.
4/29/2023
Joseph J. VERIFIED CUSTOMER
Mr. Ruiz is always highly professional. This is not the first time I have worked with him.
4/29/2023
Flossie M. VERIFIED CUSTOMER
Jarrod was nice and knowledgeable. He definitely went above his call of duty. Someone like Jarrod is a valuable asset to your company. Please thank him again for me!!
4/29/2023
Dania L. VERIFIED CUSTOMER
He takes care of us with anything we need
4/29/2023
Patrick P. VERIFIED CUSTOMER
Tyler kept us informed every step of the way.
4/29/2023
Jeremy R. VERIFIED CUSTOMER
Jared is great. Looking forward to establishing a relationship with Crown Lexus.
4/29/2023
Sandra H. VERIFIED CUSTOMER
Excellent service on my Lexus, I appreciated Alfred when he introduced me to Luis that explained how important it was to replace the brakes on my car. Understanding why a service is necessary is easier to approve the service. Despite the cost I feel safer in my Lexus, I Thank you for the great service today, also for the car wash!
Sandra A. Hernandez
4/29/2023
Milton F. VERIFIED CUSTOMER
He was great, communicated well and worked hard to keep us satisfied with the car throughout the process.
4/29/2023
Linda P. VERIFIED CUSTOMER
Greg was polite, informative and had vitality while speaking clearly and loudly with my hearing impaired husband. We had so telephone tag issues but all was done well and we feel confident our mechanical issues are resolved by Greg and the Lexus team!