Excellent service and expedited completion. Thank you so much. Ben has great customer service
5/20/2023
Helen O. VERIFIED CUSTOMER
Fiona gave me a hard time trying to prove that my car problem was external problem and not Lexus responsibility without at least diagnosis and find out what is going on with my car. She just wasted my time for no reason and seem to be more interested on payment without finding the cause of the problem. She is probably new and if so she need retraining. The technician that worked on my car was very knowledgeable about what was the cause of the problem and very professional with me. He listened to me and gave me the help I needed . Thanks to him because I could have wasted more time for minor problem.
5/20/2023
Sherry M. VERIFIED CUSTOMER
Very kind and prompt service throughout the process!
5/20/2023
Joseph M. VERIFIED CUSTOMER
Excellent
5/20/2023
Kiana C. VERIFIED CUSTOMER
Alfred did very well handling my vehicle.
5/20/2023
Tommy S. VERIFIED CUSTOMER
He explained everything to me was through the paperwork and made sure my car was operational thank Lexus team
5/20/2023
Sandra L. VERIFIED CUSTOMER
Tino provided great service from beginning to end. Thank you!
5/20/2023
Ati T. VERIFIED CUSTOMER
Robert is exceptional and offers great service. I’m glad he was our service representative.
5/20/2023
Elaine W. VERIFIED CUSTOMER
He was very kind & professional. Would recommend him to others for his service.
5/20/2023
Wendy B. VERIFIED CUSTOMER
Devin was fantastic , he was so courteous and helpful, a pleasure to deal with .
I don’t know the man’s name, but he helped us to order floor mats for our car. Super nice .
5/20/2023
Kathy M. VERIFIED CUSTOMER
Very professional and courteous. I love the service I get with your service department
5/20/2023
Valerie L. VERIFIED CUSTOMER
Great service provider. Car was serviced in a timely manner.
5/20/2023
Michele W. VERIFIED CUSTOMER
He was friendly, courteous & kept me informed.
5/20/2023
Vickie A. VERIFIED CUSTOMER
Tony is awesome if he ever leaves, I'm going wherever he is, he takes such good care of me.
5/20/2023
Gregory F. VERIFIED CUSTOMER
Mr. Hang provided excellent service, displayed and delivered superior knowledge regarding required manufacturer service intervals, and has superb interpersonal skills. Thank you Tony!!
5/20/2023
Brian K. VERIFIED CUSTOMER
Excellent service. Devin was extremely helpful!
5/20/2023
Jayne L. VERIFIED CUSTOMER
Anthony is the only reason I go to Lexus Escondido. He is thorough and competent and communicates well. I appreciate his service.