Devin is a great person and service agent. It has been a pleasure
To work with him on maintenance for my car. Been using crown lexus since my first purchase in 1989 my LS400 with GPS first time
Devin is the best out of all the agents I’ve had dealt with.
Can’t say enough
6/25/2023
Olivia G. VERIFIED CUSTOMER
Great service. Thank you, Anthony!
6/25/2023
Julissa C. VERIFIED CUSTOMER
Pamela did amazing job! explaining things and offering a few things so that my vehicle would perfectly perform, everyone gave me execellent service from person that brought out my car greeted me with excellent customer service. And love that I can pay on my phone and can drive off quickly. one thing that needs a little improvement washing car
thank you !
6/25/2023
Eugene M. VERIFIED CUSTOMER
????
6/25/2023
Hsien Ming. VERIFIED CUSTOMER
Fiona, she is knowledgeable and friendly! Very appreciated she help!
6/25/2023
Susan S. VERIFIED CUSTOMER
Vanessa is amazing. I came in upset had my car towed in and she was very calm and kind walking me through all the issues and showed a real concern for me and how I was doing. I have always been impressed with Lexus Escondido customer service. Thank you Vanessa for truly caring about me and my happiness.
6/25/2023
Oliver R. VERIFIED CUSTOMER
Vanessa was very helpful and professional. She was very knowledgeable and thorough with my scheduled maintenance. Very nice lady.
6/25/2023
Shama S. VERIFIED CUSTOMER
Good service
6/25/2023
Luis G. VERIFIED CUSTOMER
Tino is very thorough
6/25/2023
DANA U. VERIFIED CUSTOMER
Tyler was great
6/25/2023
Jose T. VERIFIED CUSTOMER
I was very satisfied with the service. They kept me informed as it went through each step in the process
6/25/2023
Xuan T. VERIFIED CUSTOMER
Excellent service and timely update! Appreciate Anthony’s professionalism.
6/25/2023
Diane R. VERIFIED CUSTOMER
The service area is very efficient, the process for checking in is a major improvement over my dealership in NJ. Gabriel was a pleasure to work with. I had several questions, which he answered very professionally. He was quite helpful and easy to talk to. I enjoyed meeting him. The service took a little over an hour and a half and that is exactly what I was told. Thank you to Metro Lexus for a very positive experience. I hope to be back for my next appointment even though I live in another state.
6/24/2023
Michael B. VERIFIED CUSTOMER
Excellent service!
6/24/2023
Leon S. VERIFIED CUSTOMER
Mr. Ruiz was very professional and expideten he worked as if I was dealing with the Manger and gave me service on a managerial level.
6/24/2023
Sally M. VERIFIED CUSTOMER
Alfred was great. He kept me updated on the service being done on my vehicle, and let me know when it was ready. I appreciate such great service
6/24/2023
Sharon H. VERIFIED CUSTOMER
Thank you SO much for helping me keep my favorite car in such great condition!!!!
6/24/2023
Cassandra P. VERIFIED CUSTOMER
Gab provided me with 5star service! Great job!
6/24/2023
Donley'S Inc.. VERIFIED CUSTOMER
Communicated well. Kept me apprised of the status and my options for service
6/24/2023
James L. VERIFIED CUSTOMER
Cordis was very informative and kept my time to a minimum!