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Real Reviews from VERIFIED CUSTOMERS
Qingli H. VERIFIED CUSTOMER
Very good
10/4/2023
Joaquin A. VERIFIED CUSTOMER
Helen was the most nicest person
10/4/2023
Patrick B. VERIFIED CUSTOMER
Excellent service!!
10/4/2023
Serena X. VERIFIED CUSTOMER
We’ll be looking into purchasing the new 2024 Lexus TX 350
10/4/2023
Leland P. VERIFIED CUSTOMER
Tony was a pleasure to deal with. An efficient check in and delivered the vehicle sooner than expected.
10/4/2023
Cheryl P. VERIFIED CUSTOMER
Tyler treated me with kid gloves and I really appreciated everything he did today. He is a keeper!
10/4/2023
Lelia K. VERIFIED CUSTOMER
Responsiveness was pretty slow and communication on updates on my vehicle were spotty
10/4/2023
Wanda L. VERIFIED CUSTOMER
Great job, thanks!
10/4/2023
Nancy K. VERIFIED CUSTOMER
The reason I keep coming back to Tustin Lexus is because of the service staff and Brando Alegre.
10/4/2023
Daniel B. VERIFIED CUSTOMER
Not greeted by anyone either at drop off or pick up. Stood for several minutes with no acknowledgement. Asked if my car had been taken through the car wash and was told yes, only to find out it was not. Sorry, but I expect better from Lexus.
10/4/2023
Jenny S. VERIFIED CUSTOMER
Horrible car wash. Car was not clean on the exterior. Service advisor was very rude. This is our 2nd time there and 2nd time unhappy with service. The first time our rear taillight was damaged while our car was in service and manager was not helpful and accused me of lying. Very horrible experience.
10/4/2023
Darlene G. VERIFIED CUSTOMER
Great service technicians who get the job done the first time I have three Lexuses in my garage and I’m very happy with there performance.THANK YOU METRO LEXUS!!!!!
10/3/2023
Janai M. VERIFIED CUSTOMER
Excellent service as always!!
10/3/2023
William L. VERIFIED CUSTOMER
Maryann was professional, courteous and efficient with the handling of my service appointment. She does a great job of representing the dealership and the product.
10/3/2023
Mary H. VERIFIED CUSTOMER
$81.87 for wiper blade inserts??!!! REALLY!!
10/3/2023
Linda H. VERIFIED CUSTOMER
Quick diagnosis and repair. Jeffrey kept me posted throughout my wait. Great service
10/3/2023
Angela S. VERIFIED CUSTOMER
I was most pleased with my service, particularly my advisor. He worked hard to get my service completed quickly so I would not have to make a second trip to pick up my vehicle. Well done Jeffrey Miller and the entire service department.
10/3/2023
Beverly O. VERIFIED CUSTOMER
Bryan is positive, thorough and provided excellent service as always.
10/3/2023
Min X. VERIFIED CUSTOMER
Thank you very much
10/3/2023
Alan Mel. VERIFIED CUSTOMER
Ali was great
10/3/2023