I was taken care of very fast and easy this time! very happy with service but if you could consider lowering prices on additional work that woukd be nice
11/9/2023
Robert D. VERIFIED CUSTOMER
Jeff is the best. He'll be a major reason I buy my next car from Metro.
11/9/2023
Richard T. VERIFIED CUSTOMER
Kept me informed throughout the entire service ????????.
11/9/2023
Lisa J. VERIFIED CUSTOMER
Everyone was friendly and extremely helpful. Thank you
11/9/2023
Joann B. VERIFIED CUSTOMER
You are the only people I trust with my car!
Thank you for the prompt service!
11/9/2023
Michael M. VERIFIED CUSTOMER
Great company to work with.
11/9/2023
Tony G. VERIFIED CUSTOMER
Really friendly and knowledgeable service from David. As a new Lexus owner, I feel comfortable bringing my car in for service here
11/8/2023
Rebecca O. VERIFIED CUSTOMER
Thnx
11/8/2023
Frank L. VERIFIED CUSTOMER
Good service experience
11/8/2023
Ryan G. VERIFIED CUSTOMER
Helen did a great job in attending to my service. The whole check in process was straight forward and quick.
11/8/2023
Lourdes R. VERIFIED CUSTOMER
Thank you Edward for the excellent customer service you provided.
Very profesional and cordial.
11/8/2023
Keith R. VERIFIED CUSTOMER
Brian is the reason why we value Lexus! His work and follow through is NEXT LEVEL!!!
11/8/2023
John H. VERIFIED CUSTOMER
Edward understood just how much I needed my vehicle and he made sure it was fixed as quickly as possible. It was much appreciated that they care about their customers when their vehicles are being serviced.
11/8/2023
Fabiola T. VERIFIED CUSTOMER
Yes completely satisfied. Thank you
11/8/2023
Luisa A. VERIFIED CUSTOMER
I am writing to express my profound satisfaction and appreciation for the exceptional service provided by Ali, one of your outstanding Lexus Service Representatives. Ali's service went well above and beyond, leaving me thoroughly impressed.
From the moment I arrived, Ali greeted me warmly and attentively listened to my concerns. His expertise and knowledge of Lexus vehicles were evident as he confidently addressed each issue. Throughout the service process, Ali kept me informed and provided timely updates, ensuring I was well taken care of.
What truly stood out about Ali was his commitment to my satisfaction. He demonstrated exceptional attention to detail and took the time to understand my needs, offering valuable recommendations to optimize my Lexus's performance.
Ali's friendly and personable demeanor created a comfortable and trusting environment. I felt confident that my vehicle was in the best hands possible. His professionalism and genuine care exceeded my expectations.
I would like to extend my sincerest gratitude to Ali for his outstanding service. He is a true asset to your team and exemplifies the highest standards of professionalism and customer care. Please recognize and commend him for his remarkable contributions.
Thank you once again for providing an exceptional service experience. I look forward to continuing my relationship with your dealership, knowing that I can always rely on Ali and your team for top-notch service.
11/8/2023
Mary M. VERIFIED CUSTOMER
David was very personable and efficient.
11/8/2023
Sina B. VERIFIED CUSTOMER
Mr. Ali is very knowledgeable and skilled of his work and customer care
11/8/2023
Rodrigo R. VERIFIED CUSTOMER
He is delivers. He is good with his customers.
11/8/2023
Trinidad L. VERIFIED CUSTOMER
Always Happy with Bill's and Lexus great customer service.