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Real Reviews from VERIFIED CUSTOMERS
Laurence H. VERIFIED CUSTOMER
Helen was awesome and very helpful to me. She answered all my questions and made me feel valued.
11/10/2023
Valerie C. VERIFIED CUSTOMER
He was very nice and professional
11/10/2023
Erica L. VERIFIED CUSTOMER
Excellent service
11/10/2023
John D. VERIFIED CUSTOMER
Dogshit… The person that coordinated my service today did not know anything about my service agreement and was very rude during the whole process. I prepaid $2000 for a service agreement in 2019, and I asked him if this was my last visit, and he confirmed yes it is. I then asked “what did the service entail that I paid for?” And he responded “I don’t know what you paid for” trying to get me to leave and very combative. For service personnel, this is unacceptable and would never happen at my company. I will never be back to this location again.
11/10/2023
Albert Y. VERIFIED CUSTOMER
Tony is awesome and service is great. Thank you.
11/10/2023
Isaac M. VERIFIED CUSTOMER
He was a really nice guy and he helped me with everything next time I come I would recommend for him to be my dealer
11/10/2023
Blanca Z. VERIFIED CUSTOMER
Is always a pleasure to take my car to Lexus Is an excellent services. Anthony lee always have gave a good service He is such a good agent. It is a pleasure to put my car on his hand and all together with the technician as well thanks
11/10/2023
Christopher ****. VERIFIED CUSTOMER
Tyler was professional and handled our interaction with aplomb.
11/10/2023
Jeannette B. VERIFIED CUSTOMER
Friendly and courteous staff
11/10/2023
Dana P. VERIFIED CUSTOMER
Anthony is awesome. He is very helpful and honest. My car was ready when I asked it to be.
11/10/2023
Schines, Scarlett. VERIFIED CUSTOMER
No one called me back with estimates on 2 different service options. Someone texted me with a service offer while my car was being serviced & they didn’t seem to know that. When zi called about the texted offer, I was told it didn’t apply to my car, so why did they text me this offer?
11/10/2023
Sami A. VERIFIED CUSTOMER
Thanks you go Alyssa. Always so helpful!
11/10/2023
John S. VERIFIED CUSTOMER
George is a very nice guy and very helpful with my services willing to go the extra mile to help me . He has great customer service skills also. He recommended some extra needed services which I had done in the car
11/10/2023
Shawn H. VERIFIED CUSTOMER
Mark was friendly and efficient
11/10/2023
David M. VERIFIED CUSTOMER
Jarrod was friendly and after meeting me at my vehicle and getting necessary information, he asked if I had been to the dealership before and I said no and he was quick to offer me a quick tour before he completed the paperwork to get my RX 350 serviced. Sevice was prompt and completed within the timeframe quoted.
11/10/2023
Elisa V. VERIFIED CUSTOMER
Faustino always goes out of his way to make customers happy!!
11/10/2023
Thach L. VERIFIED CUSTOMER
She is really a consultant I am looking for after my consultant has leave for the another department.
11/10/2023
Fitzgerald, April. VERIFIED CUSTOMER
I have a continuous issue with my USB port for Apple Play and it will not be addressed because the techs were not able to reproduce the problem. I picked up the car last evening and this morning the connection was spotty again. Frustrating.
11/10/2023
Jessica M. VERIFIED CUSTOMER
Tony is fantastic and wonderful. An absolute pleasure.
11/10/2023
Sandra H. VERIFIED CUSTOMER
Cody was very professional and very knowledgeable. He was able to answer all of my questions and concerns about my vehicle without hesitation. I am very pleased with his pleasant demeanor.
11/10/2023