Our family have 3 Lexus and Tyler is our service representative. Heis always prompt with correspondents, and he provides us helpful assessments and information.
1/31/2024
Fernando D. VERIFIED CUSTOMER
Vincent is very professional. He answers my questions in relation with my vehicle. He updates me as he promised. He is an asset to the company.
1/31/2024
Alma V. VERIFIED CUSTOMER
Great customer experience!!
Professional and knowledgeable
1/31/2024
Denise R. VERIFIED CUSTOMER
Thank you Alyssa was so helpful she went above & beyond for me today !
1/31/2024
Paul T. VERIFIED CUSTOMER
We received our 2nd key but it did not include the clip on the end that you can hang a key chain on. Now I need to make another trip back to the dealership.
1/31/2024
**** B. VERIFIED CUSTOMER
Excellent service, timely, professional and courteous. My recent experience at Lexus was superb.
1/31/2024
Stephen L. VERIFIED CUSTOMER
I’ll be glad to answer your survey.
1/31/2024
Dennis D. VERIFIED CUSTOMER
Good job????
1/31/2024
Diane H. VERIFIED CUSTOMER
She is wonderful, Luv her
1/31/2024
Gregory M. VERIFIED CUSTOMER
Maryann was great.
1/31/2024
Magaly S. VERIFIED CUSTOMER
I was never told what was wrong with my tire
1/31/2024
William S. VERIFIED CUSTOMER
Nice job! Thank you for your great work.
1/31/2024
Brian B. VERIFIED CUSTOMER
The minute I left the service dept my tire pressure sensor went off. It made me think my tires weren’t rotated as they should’ve checked my tire pressure.
1/31/2024
Sonia Z. VERIFIED CUSTOMER
Great and fast service!
1/31/2024
Lauren S. VERIFIED CUSTOMER
I don’t go to Keys Lexus because you’re terrible. I don’t know why you sent me this, but it’s clear that nothing has improved. It’s a shame.
1/31/2024
Martha M. VERIFIED CUSTOMER
Cordis and Adriana were most patient with me and my multiple calls
Great service from all staff.
Ryan Lee was fast to give me trade in information as well as great advice.
Good people.
1/31/2024
Jamesha C. VERIFIED CUSTOMER
My hybrid service cooling parts messaged came back on afther they just fixed my six battery smh
1/31/2024
Yesenia S. VERIFIED CUSTOMER
Yes thank you for all you do
1/31/2024
Anthony M. VERIFIED CUSTOMER
I am not happy with the night time exterior lighting of the vehicle. I was told that the lights are aligned properly but I feel the lights need to extend out further from the vehicle. I’m positive that this is adjustable and I want more distance in the lighting. I am not comfortable driving this car at night due to this issue. I’m 62 and have owned many vehicles in my life so am confident I know what I am talking about with respect to this issue. I want my lights adjusted to my liking.