Alfred was attentive, professional, great to work with.
1/31/2024
Lilly P. VERIFIED CUSTOMER
Job well done.
1/31/2024
Sarah B. VERIFIED CUSTOMER
I just wish the car was cleaned better! $3k bill and still get a dirty car back!
1/31/2024
Kathleen W. VERIFIED CUSTOMER
He was very accommodating and helpful. 5 star recognition
1/31/2024
Thomas B. VERIFIED CUSTOMER
Had a problem with a rough idle. I know from experience that other service providers would have taken a look, couldn’t easily find a solution and probably would have returned the car without fixing it. This is because time is money so why waste time on a problem like this under warranty….there is no money in it. Metro Lexus took the time to get this solved and provided a loaner to us as well. We appreciate this kind of dedication to the customer.
1/31/2024
Allen B. VERIFIED CUSTOMER
No
1/31/2024
Kea N. VERIFIED CUSTOMER
Expensive repairs
car’s front tires are noisy seem unstable
1/31/2024
Robert S. VERIFIED CUSTOMER
Thank you
1/31/2024
Flo M. VERIFIED CUSTOMER
This is the second Lexus I’ve purchased from your dealership. I enjoy working with Jeff. I feel he is very knowledgeable and interested in providing me with excellent customer service. I trust him to recommend only the service that my car requires. He’s an excellent ambassador for Metro Lexus. I have given his name to another Lexus customer as the person to ask for when calling in to schedule service. Flo M
1/31/2024
Geofrey G. VERIFIED CUSTOMER
Tyler is an asset to your organization! He is a true professional who cares about giving the highest quality service to your customers! Thank you
1/31/2024
Paul S. VERIFIED CUSTOMER
Christian was so helpful and I will be back.
1/31/2024
Z &. VERIFIED CUSTOMER
Tylor is very customer oriented .. he does his job very well!
1/31/2024
Arbena P. VERIFIED CUSTOMER
There weren’t but one personnel on the to check in cars for repairs and loaner returns
1/31/2024
Midori M. VERIFIED CUSTOMER
Our family have 3 Lexus and Tyler is our service representative. Heis always prompt with correspondents, and he provides us helpful assessments and information.
1/31/2024
Fernando D. VERIFIED CUSTOMER
Vincent is very professional. He answers my questions in relation with my vehicle. He updates me as he promised. He is an asset to the company.
1/31/2024
Alma V. VERIFIED CUSTOMER
Great customer experience!!
Professional and knowledgeable
1/31/2024
Denise R. VERIFIED CUSTOMER
Thank you Alyssa was so helpful she went above & beyond for me today !
1/31/2024
Paul T. VERIFIED CUSTOMER
We received our 2nd key but it did not include the clip on the end that you can hang a key chain on. Now I need to make another trip back to the dealership.
1/31/2024
**** B. VERIFIED CUSTOMER
Excellent service, timely, professional and courteous. My recent experience at Lexus was superb.