I was satisfied with the service; the employees are very friendly and considerate, and they did help me with my car problems.
2/5/2026
Hiu T. VERIFIED CUSTOMER
Service representative Kristina was super helpful and very professional. But I had a unpleasant visit on Monday the 2nd, I was set for 11am on the 2nd, when I arrived there was a long line and my car is gonna block the road so I pulled up in the middle lane where it was empty lane and not blocking any traffic, then I set in my car waiting for someone to come help, a service guy came and very rude telling me don't park there and go back to where I was which my car is gonna blocked to road. So I left and set another appointment for the next day. I wasn't trying to cut the line, but the service guy could be more polite and ask me to move my car elsewhere. For the last couple times I came in for service there were no problem for me to park in the middle lane and wait for someone come to help. If the middle lane is not for incoming vehicles, easily put a sign out. Other than that,everything else was done perfectly and again Kristina was super helpful and professional.
2/5/2026
Ruben G. VERIFIED CUSTOMER
Alex did a great job setting me up with a loaner vehicle then communicating with me when my GX was ready. He was both courteous and efficient…well done.
2/5/2026
Micheal W. VERIFIED CUSTOMER
Five Stars ????????????????????
2/5/2026
Tara B. VERIFIED CUSTOMER
Much better service and overall experience then San diego lexus
2/5/2026
Invest Apex. VERIFIED CUSTOMER
We are very satisfied with the service done by Jesse Colon. We will always bring the Lexus to Lexus of Valencia and to Jesse Colon.Thanks.
2/5/2026
Maksim D. VERIFIED CUSTOMER
Pleasant visit and excellent service.
2/5/2026
Suzanne J. VERIFIED CUSTOMER
Wonderful customer service! Thank you!
2/5/2026
Nicole V. VERIFIED CUSTOMER
Ivan is always great
2/5/2026
Rob O. VERIFIED CUSTOMER
Gerardo was very helpful and courteous. He kept me updated on the progress of my repairs and was conscientious about the costs involved. I would absolutely take my vehicle to Lexus of Omaha again!
2/5/2026
Danielle H. VERIFIED CUSTOMER
Lexus customer service is always next level. Every time I am there everyone is kind, helpful, and always exceeds my expectations!
2/5/2026
Larry R. VERIFIED CUSTOMER
Great job,love my Lexus and trust you to take care of it in top shape. They even found bad wiper blades that wanted changed accord to my wife. Had local parts store change them 3 months ago and was never happy--they work great now first thing I checked
2/5/2026
Jesse P. VERIFIED CUSTOMER
George was friendly and efficient.
2/5/2026
Scott B. VERIFIED CUSTOMER
Adam was great. He was professional, courteous and explained the process thoroughly.
2/5/2026
Yao C. VERIFIED CUSTOMER
Your service is perfect.
2/5/2026
Maria G. VERIFIED CUSTOMER
Ivan is very profesional and very helpful with the many questions I may have about my vehicle
He always listens to my concern in the upkeep of my Rx 350. I trust his advice without question. Always very friendly too.
2/5/2026
Yolanda S. VERIFIED CUSTOMER
The staff is very courteous. Arturo Gonzalez was polite and answered the questions with knowledge and honesty. Even when there was a waiting time of close to two hours, there is an inviting environment that makes us feel welcomed.
2/5/2026
Mohamed F. VERIFIED CUSTOMER
Adrian is calm and listens well and delivers.
He is a true asset to your organization.