Thank you for the good service that yah gave us. Thank you Vincent Ryan for your time and help. You have done a great job ????
3/2/2024
Sydney W. VERIFIED CUSTOMER
I was told my car would be washed and it was told many different times on when it would be finished and it was not. Everything else was fine
3/2/2024
Ryan P. VERIFIED CUSTOMER
Thx
3/2/2024
Iida, Christine. VERIFIED CUSTOMER
Anthony was working late past 6pm he was the only advisor on site and he helped me without hesitation when I noticed a problem- engine alert on my dashboard after my first service during pickup. He helped find out with a tech that same night it was a low voltage battery issue which he helped me set up service to replace the battery. Thank goodness Anthony was working late! He was respectful and helpful the whole process
3/2/2024
Gilbert R. VERIFIED CUSTOMER
he was very friendly and fast in getting me on my way home
3/2/2024
Amanda A. VERIFIED CUSTOMER
Christian was very helpful and clear - thank you for the great service!
3/2/2024
Robert T. VERIFIED CUSTOMER
Service rep. Vahagn is aways friendly & professional. Thank you V for great service.
3/2/2024
Sanjay M. VERIFIED CUSTOMER
Thanks
3/2/2024
Linda W. VERIFIED CUSTOMER
Great service. Vince and all the employees I came in contact with are helpful and friendly.
3/2/2024
Raymond W. VERIFIED CUSTOMER
George was extremely helpful and knowledgeable of everything he assisted me with. Got a great guy there. Thank you very much.
3/2/2024
Charlyn S. VERIFIED CUSTOMER
Mark provided excellent service!!! He was professional polite and totally customer oriented. Pne of the most conscientious service aattendants I have ever worked with.
3/2/2024
Elizabeth B. VERIFIED CUSTOMER
Excellent service as always
3/2/2024
Oliver R. VERIFIED CUSTOMER
Always a pleasant going to Lexus Escondido.My service advisor Christian was very helpful and attentive of my car needs.All the staff are nice and professional
3/2/2024
Feotis H. VERIFIED CUSTOMER
Mr.Thomas help me to understand all the work being done to my car. He was awesome explaining everything and made me feel comfortable in the service being done.
3/2/2024
Ronnie M. VERIFIED CUSTOMER
Excellent service
3/2/2024
Helen B. VERIFIED CUSTOMER
When I arrived to pick up my car Paul was with a customer. I waited close to 10 minutes without being acknowledged by him so l interject it while he was with another customer and asked him if someone else could help me since he never acknowledged my presence.
Another representative checked me out, and I was on my way. This is the first time this has happened so I was really surprised.
3/2/2024
Danielle M. VERIFIED CUSTOMER
Appreciated him turning around to come back and arrange after hours pick up of my car, also greatly appreciated the lovely woman from the UK, who assisted us blanking on her name
3/2/2024
Francesca W. VERIFIED CUSTOMER
Larry is very professional and nice. Along with Mike Wells and Naderia, it's always a welcomed pleasure.
3/2/2024
Lisa K. VERIFIED CUSTOMER
Ian was very helpful and thorough. I also really like the video showing the underside of the car and going over the inspection points.
I do hope that I hear back early next week regarding the bubbling on the chrome trim at the trunk. That just should not be happening on a car of this age. I do hope that Lexus will stand behind its product. Cordis Bunch is looking into that for me.