Processional speaking they did an excellent work.
Only one thing surprised me :
I asked a printout of the inspection done at Palm Beach dealership and the answer I got: “…no..we can’t do that. Yo have to go to the dealership having done that inspection “
I believe and consider that you are on same network.
Anyway all together was good
Thanks
2/11/2026
Pamela W. VERIFIED CUSTOMER
He is very informative and has great mannerisms.
2/11/2026
Marie D. VERIFIED CUSTOMER
I find it interesting that after four years of service my oil cap suddenly is a problem, after purchasing new tires 2000 miles ago I need an alignment, with under 48,000 miles my brakes are bad, and my A/C needs a I bring this vehicle in every 5000 miles or so and I’m tired of the hard sell. For the amount of money I’ve paid you and only 48,000 miles in six years this vehicle should be like new.
2/11/2026
Leigh W. VERIFIED CUSTOMER
Vy was absolutely fabulous in assisting me in getting my car serviced, detailed, helping me get the correct size tires installed after I ordered the wrong size. Then she printed the shipment labels for all 4 tires and brought over to the parts department. Her customer service was so incredible that it reminds me of why I only purchase Lexus vehicles! Thank you Vy for being so incredible!
2/11/2026
Fred P. VERIFIED CUSTOMER
Mr. Bailey is the best service manager in Colorado!
2/11/2026
Albert F. VERIFIED CUSTOMER
Joe was great to deal with, very nice and thorough
2/11/2026
Fenee R. VERIFIED CUSTOMER
Joe provided Five Stars World Class Customer Service! He is personable, professional, and knowledgeable regarding Lexus vehicles!
2/11/2026
Tynisa D. VERIFIED CUSTOMER
A courtesy vehicle was not available and I was send back to work in the most unprofessional, unsanitary uber I’ve ever experienced. I own two Lexus and I usually wait for my vehicle to be serviced, but I had to work Tuesday and could not wait 3-4 hours. The worse experience ever with Lexus in my years of service with you all.
2/11/2026
Barbara F. VERIFIED CUSTOMER
Very happy with the service.
2/11/2026
Victoria C. VERIFIED CUSTOMER
Joel is excellent & a great asset to your Lexus team. We always request for him.
2/11/2026
Lawrence E. VERIFIED CUSTOMER
Vince is fantastic
2/11/2026
Juan G. VERIFIED CUSTOMER
Attendant was very nice courtiers
2/11/2026
Debbie A. VERIFIED CUSTOMER
Mr Melendez was very professional and helpful and explained everything in detail thank you
2/11/2026
Gustavo G. VERIFIED CUSTOMER
Everything was perfect as usual
2/11/2026
Jeron M. VERIFIED CUSTOMER
In the past when getting a loaner, I’ve always had my insurance company email a Verification of Insurance and it’s been accepted by the cashier. However, after the cashier received it this time, she said that although the Verification of Insurance had everything she needed, she wanted to see an insurance card and insisted that I provide one even though it contains less information than the Verification of Insurance. Since I don’t carry a card, the transaction was delayed an additional 5 minutes while I looked up the card online, provided a screenshot, and emailed it before she proceeded. It seemed like an unnecessary delay based upon her personal preference and not out of necessity.
2/11/2026
Karen S. VERIFIED CUSTOMER
Jose handled the service experience with professionalism and thoroughness. I was very satisfied.
2/11/2026
Tara S. VERIFIED CUSTOMER
Roberto has helped me every time I’ve gone into the dealership! He is amazing, and makes you feel like he really cares about you, and your car. Lexus is lucky to have him!