I continue to have a positive experience at JM Lexus. The call center, my service writer Maico Williams, a loaner experience, have all been excellent.
I continue to recommend JM Lexus to friends and family. Thank you for the terrific customer service.
3/5/2026
Christine M. VERIFIED CUSTOMER
I brought my car in under unusual circumstances and Tony was incredibly gracious and understanding.
3/4/2026
Rachel R. VERIFIED CUSTOMER
Excellent customer service
3/4/2026
Flo M. VERIFIED CUSTOMER
Jeff is a wonderful Service ambassador for your dealership. I trust him 100%. He is the only person I care to deal with. He is friendly and very knowledgeable.
3/4/2026
Gregory H. VERIFIED CUSTOMER
Audi kept me well informed. The car is running great!
3/4/2026
Bonita D. VERIFIED CUSTOMER
The service department was so backed up that what should have taken a couple of hours took six hours.
3/4/2026
Celina L. VERIFIED CUSTOMER
Very professional.
3/4/2026
Elliot R. VERIFIED CUSTOMER
The car was not washed. There was the same birdshit on my hood. No likely Lexus
3/4/2026
Vishal G. VERIFIED CUSTOMER
Thank you Helen for helping me get my car done sooner.
Also Thank you for your help transparency you are amazing.
3/4/2026
Daniel T. VERIFIED CUSTOMER
Justin was great. The overall experience was great. My small critique would be that I did not get a car wash.
3/4/2026
Nancy D. VERIFIED CUSTOMER
Problem handled quickly..
3/4/2026
Alicia F. VERIFIED CUSTOMER
Everything was great I appreciate George Gonzales he helped make the process easy with no hassle.
3/4/2026
Nashwan T. VERIFIED CUSTOMER
Very good service,thanks ????
3/4/2026
Bernard O. VERIFIED CUSTOMER
I used ro work for BMW for 15+ years, I was working every day with service advisors. I can say that mr. Javier, my service advisor knows very well how to treat customers properly. Hands down. All service was top notch, and I’m very happy of the service at your facility. Thank you.
I’m not planning to sell my car, that’s the reason I opted out of appraisal.
3/4/2026
Lusine G. VERIFIED CUSTOMER
Great service! Thank you very much
3/4/2026
Jim B. VERIFIED CUSTOMER
Easy to schedule service, great communication with service team and smooth checkout!
3/4/2026
Renee S. VERIFIED CUSTOMER
I had a positive experience with Maria Navarro. Responsive and listened to my concerns.