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Real Reviews from VERIFIED CUSTOMERS
Lillian J. VERIFIED CUSTOMER
I have had the pleasure of working with Tony for many years. He has always been conscientious, a diligent worker and quite knowledgeable in all aspects of Lexus. He is definitely an asset to the Lexus community. Tony’s knowledge base is quite exceptional and is able to provide well-thought-out options in providing the best care for my Lexus. I have many colleagues who have gone through the process of having their Lexus taken care of by Tony and they all feel that he is truly the best thank you.
3/5/2026
Dianna P. VERIFIED CUSTOMER
Tony was fantastic. Very knowledgeable and he went above and beyond while assisting me. Please do him a solid and order more printer paper. Thanks!
3/5/2026
Maria C. VERIFIED CUSTOMER
Good afternoon I took my car in for the 75,000 mile maintenance and I was very disappointed in the fact that they never checked my air pressure. I never received a Car Wash like stated in the receipt. I never got the wiper blades that I requested and I’m to this point, not sure if they cleaned the cabin and the air filters like stated. I am surprised because usually I get a good detailed explanation when I pick up my car about what what is needed and what is not needed and I never even got that. $200 is a lot for just a tire rotation.
3/5/2026
John P. VERIFIED CUSTOMER
12 volt plug still does not work.
3/5/2026
Isaias O. VERIFIED CUSTOMER
Christian was very clear in the work that needed to be done. He promptly notified me when the work was completed. Very satisfied with his professionalism.
3/5/2026
Angelica Z. VERIFIED CUSTOMER
I always have an exceptional experience at Lexus service. The team is professional, efficient, and truly attentive to customers. My service agent Jorge is always outstanding, friendly, knowledgeable, and makes the entire process smooth and stress-free. Thank you for consistently excellent service!
3/5/2026
Jason L. VERIFIED CUSTOMER
Tony is always super helpful and communicative of all the services going on. Goes above and beyond for his customers every time.
3/5/2026
Kassandra R. VERIFIED CUSTOMER
Maria was fantastic!
3/5/2026
Ronald E. VERIFIED CUSTOMER
Jose provided great service with car maintenance! He let me know what the service included, provided me with a nice loaner car, and let me know when the car would be ready for pick up. Satisfied overall.
3/5/2026
Flomina N. VERIFIED CUSTOMER
He was Amazing and explained the features in details. Very interactive and happy person. He was happy that I was happy and that what matters with customer service. You guy are lucky to have him. Truly amazing guy.
3/5/2026
Amy L. VERIFIED CUSTOMER
Eirik was very helpful when there was a suggestion n my car that I wasn't sure why it was happening so soon. He investigated it quickly and it got resolved.
3/5/2026
James G. VERIFIED CUSTOMER
The car wash was broken.
3/5/2026
Eric V. VERIFIED CUSTOMER
Everything was great!!!!!
3/5/2026
Setsuko G. VERIFIED CUSTOMER
Many thanks to Eirik Kins whose responsiveness and obvious customer service care was very much appreciated
3/5/2026
Tiffany C. VERIFIED CUSTOMER
Great fast and friendly service
3/5/2026
Jodi N. VERIFIED CUSTOMER
Cory is fab. And vehicle was nice and clean. Routine maintenance done.
3/5/2026
Kathleen O. VERIFIED CUSTOMER
Excellent service. Tony Hang is fantastic
3/5/2026
Sam T. VERIFIED CUSTOMER
My service representative, Vince Camino, was prompt, courteous and professional. He fulfilled all my needs.
3/5/2026
James L. VERIFIED CUSTOMER
Goooooood service!!!!! I love Lexus ^^!!!!!!
3/5/2026
Carlos M. VERIFIED CUSTOMER
The experience of being part of the Lexus family is phenomenal. The people are great (Jason Delgado, Alfred Nungaray) have made my experience in owning a Lexus great. Will definitely continue to send people to their dealership. Great job to the whole team, top tear costumer service !
3/5/2026