I had a positive experience with Maria Navarro. Responsive and listened to my concerns.
3/4/2026
Peter L. VERIFIED CUSTOMER
Finally the part arrives after waiting for almost 2 Mths . Elijah, did an excellent job with his following & updating parts arrival too. It was waited for quite long for the part arrive on a brand new vehicle, LEXUS, But anyway Elijah did his fantastic work & best guys on the fields. Cheers
3/4/2026
Timothy S. VERIFIED CUSTOMER
Alex did a fantastic job as our service rep. He was efficient, knowledgeable and very helpful. He went beyond the call of duty by assisting with questions and concerns outside the specific service. He kept us in the loop throughout and the wait to drop off and pick up was minimal. I also love that he has a sense of humor making our service interaction actually fun. All-in-all his service as well as the service team overall was stellar! Thank you all!
3/4/2026
Orfilia O. VERIFIED CUSTOMER
Maria was very nice, helpful and professional.
3/4/2026
Annette S. VERIFIED CUSTOMER
Alex Uribe was very attentive and informative.
3/4/2026
Nuviaa G. VERIFIED CUSTOMER
Getting MY NX300 serviced is always so easy and quick! Team is very attentive and explains what I may need before my next service. Having peace of mind my vehicle is running great is wonderful. Jesse and techs always greet me and keep me updated during the wait ????
3/4/2026
Lili A. VERIFIED CUSTOMER
Excellent Service
3/4/2026
Jason B. VERIFIED CUSTOMER
Joel and Carlo did an outstanding job. I will always come to Lexus of Las Vegas West Sahara. Consistently professional, efficient, and transparent.
3/4/2026
Jill W. VERIFIED CUSTOMER
Chris is always professional and a joy to work with! Thank you Chris!
3/4/2026
Yan S. VERIFIED CUSTOMER
Jose was very easy to talk from drop off to pickup. I’ll be back for more maintenance services
3/4/2026
Jose E. VERIFIED CUSTOMER
Gerardo Temore is a great CSR.
3/4/2026
Heather H. VERIFIED CUSTOMER
Helen is very professional, knowledgeable and takes the time to explain everything. Makes you feel special and taken care of.
3/4/2026
Courtney C. VERIFIED CUSTOMER
Robert was fantastic to work with. Great communication, clear expectations, and the job was completed exactly as promised. Professional, reliable, and easy to work with.
3/4/2026
Angela O. VERIFIED CUSTOMER
Helen was very helpful and knowledgable. She treated me with kindness and professionalism while addressing all my concerns. I am extremely satisfied woth the service i received today.
3/4/2026
Karina R. VERIFIED CUSTOMER
Luis had been an excellent advisor, always responded to all of my messages, and it has always been very prompt with any questions I had. Thank you so much.
3/4/2026
Susan M. VERIFIED CUSTOMER
Thank you for your great service
3/4/2026
Michael M. VERIFIED CUSTOMER
They did a thorough job and fix my problem. I hope everything was on time and we received good service.
3/4/2026
Jane B. VERIFIED CUSTOMER
Everything was great, thx!
3/4/2026
Laura O. VERIFIED CUSTOMER
Great customer service.
3/4/2026
Skylar S. VERIFIED CUSTOMER
The team at Lexus did a great job. Fast, easy, and first class. Props to Eirik.