Yes my visit was all good. When I pulled up an extremely nice gentleman greeted me put a card on my window. He then let my service contsct person Alejo Morales know I was there. Alejo was very knowledgeable and helpful.
Sincerely,
Laurel
3/14/2026
Viv P. VERIFIED CUSTOMER
Staff was very nice, speedy service, thorough orientation on loaner car. Very helpful.
3/14/2026
Maria Theresa. VERIFIED CUSTOMER
Quickly done.. good job
3/14/2026
Victor Y. VERIFIED CUSTOMER
Sergio is an excellent Lexus representative who is very dedicated to his work; he helped me a great deal with the issue I was having with my car. Thank you, Sergio.
3/14/2026
Regina K. VERIFIED CUSTOMER
I have good service with Tito and he has always been very helpful and answered my questions and doesn’t try to sell me something I don’t need. I will always come back as long you have people like Tito working for you. He is very kind and will answer any questions I have. He doesn’t try to sell you something you don’t need and I will always come back to see him.
3/14/2026
Ruth M. VERIFIED CUSTOMER
I have a white interior. There was grease on the seats and door. If your not going to put something on the seats or interior please look at it before you return the car
3/14/2026
Yolanda C. VERIFIED CUSTOMER
Our first meeting with Jack. We are very satisfied with his service.
3/14/2026
Justin T. VERIFIED CUSTOMER
Very Good Service. Thank you
3/14/2026
Maya P. VERIFIED CUSTOMER
Thank you Jake!
3/14/2026
Abeer A. VERIFIED CUSTOMER
Awesome service and amazing job, highly recommend
3/14/2026
Arthur N. VERIFIED CUSTOMER
Jack was very personable and professional. He kept me apprised of the status of my vehicle while I was there,
3/14/2026
Kelly C. VERIFIED CUSTOMER
Excellent service from Ernesto, as always.
3/14/2026
Jesus F. VERIFIED CUSTOMER
Great guy to work with. Always friendly and professional and willing to help answer questions
3/14/2026
Carlos C. VERIFIED CUSTOMER
Easy and fast just like I like it thank you
3/14/2026
Toral S. VERIFIED CUSTOMER
Thank you for the best service and totally satisfied with the work done on my car. Thank you Jerry .. with all your support and answering all the questions we had. Thanks to the manager too for understanding and waiving the charges for the parts and labor. Really really appreciate the whole team of crown Lexus for making my car work as brand new. Thank you again Jerry and the whole team. ????????????????
3/14/2026
Gina F. VERIFIED CUSTOMER
I am so thankful for Billy. He made a stressful experience so much manageable.
3/14/2026
Terrill P. VERIFIED CUSTOMER
I had a wonderful experience at JM Lexus. My service advisor Michael Juan was very professional, knowledgeable and courteous. I was given a loaner while my car was being serviced and got a great tutorial on how to operate the new vehicle. I also received prompt communication regarding the status of my vehicle. Everyone I dealt with was on top of everything and communicated very well. Thank you.
3/14/2026
Peggy C. VERIFIED CUSTOMER
Had a great experience with Colorado Springs Lexus today. From the wonderful, relaxing waiting area to the personalized, friendly and expert service.
3/14/2026
Jennifer T. VERIFIED CUSTOMER
Adam is the most attentive & professional Lexus advisor I've met year to date! What a courteous & upbeat man. Hats off to Lexus for hiring someone of this high caliber.