Wendy is very proficient, & a consummate professional at handling situations with effortless skills
3/13/2026
Amarilis G. VERIFIED CUSTOMER
MJ is the best advisor! He takes time and follows up.
3/13/2026
Doneaque C. VERIFIED CUSTOMER
Shedrick provided top notch service as always. He is a valuable asset to JM Lexus and I am confident that all clients will attest to this.
3/13/2026
Alan M. VERIFIED CUSTOMER
I received world class service from your service advisor
Mr.Leo Cisneros. I appreciated all of his expertise
helping me to get my 2016 Lexus serviced. I am a
loyal ( my 2nd Lexus purchased from JMLexus)
customer and very satisfied.
Thank you,
Alan M
3/13/2026
Dennis M. VERIFIED CUSTOMER
Travis is very friendly and very good at customer service. He answered all my questions and I hope to see him again when I need to comeback for service
3/13/2026
Joyce L. VERIFIED CUSTOMER
Maria was great even though she was new! I appreciated she would inform me throughout the day of the eta of the process of the car. I think I wished the first day I would like to have a loaner car instead of waiting for the whole day and the car was not fixed yet. But she didn't know so I still appreciated her efforts.
3/13/2026
Rita V. VERIFIED CUSTOMER
Mr. javier the service leader is best
3/13/2026
Marjan S. VERIFIED CUSTOMER
I was very happy with how Bill took care of the service for my car.
3/13/2026
Jay H. VERIFIED CUSTOMER
Helen was awesome and very personable even at the end of the day.
3/13/2026
Jacqelyn L. VERIFIED CUSTOMER
Thank you for the valet, it worked out perfectly!
3/13/2026
Richard H. VERIFIED CUSTOMER
I was very satisfied with your service representative
3/13/2026
Grant S. VERIFIED CUSTOMER
It was great having Robert Luger as my service advisor yesterday. Looking forward to responding to your survey.
3/13/2026
John S. VERIFIED CUSTOMER
Vahagan and all the employees treat me well
The addition of the videos has been a good move on your part to explain the needed repairs.
3/13/2026
Stainless Steel. VERIFIED CUSTOMER
Service done quickly. Maria was cordial and thorough.
3/13/2026
Shaohang G. VERIFIED CUSTOMER
He is a wonderful person, and the service provided felt both relaxing and comfortable. A truly great individual.
3/13/2026
Herbert B. VERIFIED CUSTOMER
Keep u the great work !!!!!
3/13/2026
Tiffany P. VERIFIED CUSTOMER
Awesome! Thank you!
3/13/2026
Arnaldo Aleman. VERIFIED CUSTOMER
Maria was great! But my claim didn’t turn out very well! So far from great