I am very satisfied with not only being kind to the customer but also doing everything customer want. He is very professional.
3/16/2026
Danielle S. VERIFIED CUSTOMER
Shedrick is the best ! Always ensures I am taken care of, answers any questions I might have and always updates me on anything that needs to be complete on my car. Amazing customer service per usual!
3/15/2026
Ronald R. VERIFIED CUSTOMER
Delilah Cardona, she was great! Took excellent care of my vehicle and made me feel comfortable and confident with JM Lexus again.
Great ???? job
Delilah Cardona!
Thank you,
Ron Ritter
3/15/2026
Linda T. VERIFIED CUSTOMER
Excellent service by Sean & another attendant, who was able to connect the radio ĺto my phone correctly using an Android. Tmky Sometimes it takes a looking outside the box...
3/15/2026
Pamela V. VERIFIED CUSTOMER
Helen is always kind,friendly and easy to talk to.I did not have to wait long for Helen to show up. She explained what will happen to my 2025 ES350 for the 5k service. Check in was quick so was the pick up.
I will see Helen again in the near future.
3/15/2026
Jon S. VERIFIED CUSTOMER
Manuel provided excellent service and kept me informed through the whole process
3/15/2026
Lucinda G. VERIFIED CUSTOMER
Awesome customer service, thank you Billy
3/15/2026
Chris K. VERIFIED CUSTOMER
No comment.
3/15/2026
Gil B. VERIFIED CUSTOMER
The issue I brought the car in for repair still exists. The window is not operating correctly.
3/15/2026
Mary C. VERIFIED CUSTOMER
Everythinh wemt well
3/15/2026
Javier C. VERIFIED CUSTOMER
Keep up the good work
3/15/2026
Delia M. VERIFIED CUSTOMER
AMAZING SERVICE
3/15/2026
Julian C. VERIFIED CUSTOMER
I really appreciate Robert's professionalism. He was very accommodating and he made my experience. They're very welcoming. I look forward to using Robert as my service advisor in the future.
3/15/2026
Lyndon F. VERIFIED CUSTOMER
Thank you. Ashlee was super.
3/15/2026
Andrey Y. VERIFIED CUSTOMER
Excellent service!!! Thank you very much!
3/15/2026
Ira L. VERIFIED CUSTOMER
I am very grateful to Alejo Morales. I have been coming to you for service for three years, and he has been assisting me the entire time. He is a very responsible, punctual, and friendly employee. It is a pleasure to deal with a professional. Thank you Alejo!
3/15/2026
Torry F. VERIFIED CUSTOMER
MJ was great from start to finish & understanding my situation. Great customer service experience. Five excellent stars.
3/15/2026
Landy M. VERIFIED CUSTOMER
Danny was extremely exceptional and professional, so polite and kind, Danny was perfectly nice.
3/15/2026
Leila A. VERIFIED CUSTOMER
The service team and general manager service department took care of the matters at hand and resolve to my satisfaction. I have been going to this dealership for the longest time and I appreciate the team doing the best they can for their customers.