Larry Brenner did wonderful job. I would love him to do my car service next time.
1/11/2025
Mark L. VERIFIED CUSTOMER
The entire service group at Metro Lexus IS second to none. Super friendly folks and serviced my vehicle within 35 minutes. Fantastic customer service!
Thank you!!!!
1/11/2025
John S. VERIFIED CUSTOMER
Fabulous place always good to us!!!
1/11/2025
Marcus T. VERIFIED CUSTOMER
I was very pleased with my experience with Tomas and everyone else that I encountered in the parts department and customer waiting area. Ms. Ingram in the parts department was very nice and pleasant to deal with.
1/11/2025
Amber J. VERIFIED CUSTOMER
Tomas is awesome. He always does a great job. Thank you!
1/11/2025
Cathy S. VERIFIED CUSTOMER
Paul Cooper was polite, courteous and professional. Each time our car is brought in we receive highly professional service. I am very pleased with Paul’s hep.
1/11/2025
Constance S. VERIFIED CUSTOMER
It was one of the best service appointments I have ever had at a car dealership. What made it so good, they value my time and my business.
1/11/2025
Ramona Aide. VERIFIED CUSTOMER
I truly appreciate when Taylor took his time to explain things. Patient and kind. He went out of his way for o wait a few minutes for my arrival. Thank you.
1/10/2025
Carmen D. VERIFIED CUSTOMER
Thank you
1/10/2025
Micheal G. VERIFIED CUSTOMER
Very professional,courteous and knowledgeable
1/10/2025
Keoki C. VERIFIED CUSTOMER
Ivan is the man ????????
Mahalo
1/10/2025
James A. VERIFIED CUSTOMER
Thx
1/10/2025
(Company), Orenstein,. VERIFIED CUSTOMER
All good-Tyler worked through a couple of issues with insurance
1/10/2025
Susan M. VERIFIED CUSTOMER
Service personnel are friendly, efficient, snd attentive to your customer’s needs. It is always a good experience.
1/10/2025
Tiffany S. VERIFIED CUSTOMER
Roberto’s communication is not the best. I had to initiate all communication. I understand he was out of the office but I had poor communication with him back in October 2024 also. I’ll be requesting to work with a different service advisor going forward.
1/10/2025
Michael L. VERIFIED CUSTOMER
Mr. Ken was very helpful with the service of the vehicle and I would recommend him to anyone who owns a Lexus.
1/10/2025
John B. VERIFIED CUSTOMER
Experience was "top notch" as usual. A BIG thank you, to Helen Kassell and the entire Crown Lexus team.
Regards,
John B
1/10/2025
Frederick J. VERIFIED CUSTOMER
thorough and competent
1/10/2025
Robert O. VERIFIED CUSTOMER
Satisfied
1/10/2025
Cecile S. VERIFIED CUSTOMER
The servicing of the car was great and went quickly. The problem was when we went to pick it up (after being notified that it was ready) we waited about 20 minutes for our car to be brought around and finally went to our service rep to ask about the delay. He went and got if for us right away. We feel that you need to come up with a way to bring the completed cars out much faster. Thank you.