Jeff is great is my go to guy at lexus very knowledgeable and honest!!!
1/12/2025
Gayathri R. VERIFIED CUSTOMER
Very satisfied with Darryl Smith
1/11/2025
Donald F. VERIFIED CUSTOMER
Alyssa white was very helpful and I want to thank her for taking care of my vehicle.
1/11/2025
James R. VERIFIED CUSTOMER
It took over 24 hours to change a tire. And replace the tire pressure gauge that was damaged when the original tire was removed.
I understand that things sometimes happen. But changing a tire and balancing it should take 20 minutes. I waited at the dealership for 3 1/2 hours before I was told that Keyes did not have the replacement tire pressure gauge, and that I should take a rental car and plan on coming back the next day. Joe was fine. My Keyes service experience was a failure.
I only brought my car to Keyes for the tire replacement because I didn't know if it was wise to drive to another Lexus dealership further away. That was a mistake I do not plan on repeating.
No need to call me. Unless you want to get chewed out.
1/11/2025
Heidi B. VERIFIED CUSTOMER
Oil change and replacement of battery took a lot longer than I would've expected, but its ok
1/11/2025
Monica V. VERIFIED CUSTOMER
Glenn has excellent customer service, patient, courteous, explained the process of the service. Overall great service. Thank you Glenn!!!
1/11/2025
Andrew L. VERIFIED CUSTOMER
Everything went extremely well.
1/11/2025
Joanne K. VERIFIED CUSTOMER
Justin Baker, you are the best service rep
Thank you, and thanks to all the service department.
You're all outstanding including i think it's Walter who always gives me a shuttle home and picks me up.
1/11/2025
Andrew S. VERIFIED CUSTOMER
Very professional and courteous
1/11/2025
Peter C. VERIFIED CUSTOMER
Chris is always professional. I am extremely satisfied with his and dealership’s performance.
1/11/2025
Resty M. VERIFIED CUSTOMER
Tony Hang is good. The only complain I have is it took 2.5 hours to do oil and filter change, and brake fluid change. Horrible.
1/11/2025
Real Property. VERIFIED CUSTOMER
I waited 15 minutes to get my car
1/11/2025
David G. VERIFIED CUSTOMER
As usual, everyone at Lexus was very very kind.
1/11/2025
Joy M. VERIFIED CUSTOMER
David is good , my experience two times . He is good for the customer . Very friendly and very good to explain He is good employe .
1/11/2025
William J. VERIFIED CUSTOMER
George (as well as the sales person Matt), made the visit pleasant through their professionalism and expertise! Thanks!
1/11/2025
Bernardo M. VERIFIED CUSTOMER
Faustino Ruiz is an Outstanding Service Advisor !!!