Ivan did great, he is very professional and is very customer oriented. Your dealership is 5 Star Business. Thank you, Barney N
1/29/2025
Marie L. VERIFIED CUSTOMER
The worst service all the way around
1/29/2025
Vanessa A. VERIFIED CUSTOMER
Mr. Gonzalez provided outstanding service. His professionalism and willingness to assist made a great impression, and I truly appreciate his efforts.
Thank you!
1/29/2025
Russell H. VERIFIED CUSTOMER
I have not heard from them since they identified the problem. Currently no plan to address issue of melting Dash.
1/29/2025
Michael D. VERIFIED CUSTOMER
Thank You Darryl for your excellent customer service and always addressing my concerns!!
1/29/2025
Lynn G. VERIFIED CUSTOMER
Travis gave me excellent service and answered all of my questions.
1/29/2025
David W. VERIFIED CUSTOMER
Great!
1/29/2025
Delores E. VERIFIED CUSTOMER
You guys are the best…concern for the car owners is apparent and questions are answered directly and since my car nears 100,000 I realize I’ll need to trade soon and a lexus is first on my list because of the service I recieve!
1/29/2025
Gina A. VERIFIED CUSTOMER
Great customer service!
1/29/2025
Richard J. VERIFIED CUSTOMER
I am extremely happy with Cory and everyone else in your service department!
1/29/2025
Derald P. VERIFIED CUSTOMER
Great job and great donuts ????
1/29/2025
Kenneth B. VERIFIED CUSTOMER
Great job and highly professional much appreciated
1/29/2025
Paul Z. VERIFIED CUSTOMER
It was great.
1/29/2025
Donn K. VERIFIED CUSTOMER
He was very professional and cordial. He went out of his way to make sure everything was done properly.
1/29/2025
Michel P. VERIFIED CUSTOMER
Very happy with Anthony. He is very polite, experienced, respectful gentleman.
1/29/2025
Anthony K. VERIFIED CUSTOMER
When I was called to make the appointment, I said I needed to have a car. They said it’s only gonna be an hour. I said great. When I got there, I was told it would be an hour and a half. It was over three hours. They did apologize in my experience in the past has been very good, but this cost me an appointment which was much more valuable than a $30 credit not expecting that kind of service from you guys. Normally it’s been very good so one experience does not make a trend. I hope the next experience is better. I will say this I’ve always supported you guys online on hold off doing that until my next experience thank you.
1/29/2025
Deborah B. VERIFIED CUSTOMER
Tomas was great-once he found out I was there after 20-30 minutes. However, the GPS upgrade does not work-I put in HOME when I left the dealership & it put up a TOTALLY incorrect route going the opposite direction! I live fairly closeby & the route is direct & in my paired phone. I sent Tomas a message today - did not hear back. A very nice tech lady helped us get it going in the beginning, as it was not working. Thought we had it until I pulled out & was directed to go the opposite direction immediately. So-I hope U can find a technician that knows how to get it working properly. I spent FOUR hours there! I’m not upset, but obviously not happy, as no one would be. Please advise when there is someone that knows how to get it working properly. The lady was very helpful-as she found a setting on my phone that had changed, but that had nothing to do with the crazy route issue. THANK U!
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